Weight & Research

JOB TITLE: Weight and Research Clerk

DEPARTMENT: Pricing

JOB STATUS: Non-Exempt

HOURLY PAY: $19/hr

REPORTS TO: Pricing Manager

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Upper Midwest, and Western regions, along with parts of the Southwest region. We look forward to having you Hitch on and Prosper with us!

JOB SUMMARY

CrossCountry Freight Solutions is seeking a detailed-oriented Weight and Research Clerk to join our team! We pride ourselves on operational excellence, customer service, and professional growth. To ensure CrossCountry Freight Solutions receives the appropriate revenue on shipments, the Weight and Research Clerk will review shipment data reported from the field to verify the accuracy of the classification, dimensions, and weight of the shipment compared to that of the bill of lading information.

ESSENTIAL JOB DUTIES

• Primarily responsible for the daily management of weight and research utilizing various resources as required.
• Review inspection reports to identify potential issues.
• Gather information related to the shipment including dimensions, pictures, and commodity characteristics.
• Research commodity information using the NMFC for applicable description and class.
• Issue document corrections based on the applicable provisions from the NMFC.
• Other duties as assigned.

MINIMUM REQUIREMENTS

• High school diploma or GED certificate required.
• Ability to effectively navigate the internet using specific keywords for research.
• Ability to effectively explain and document classification corrections to all parties involved.
• Well-developed interpersonal skills. Ability to get along with diverse personalities.
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
• Knowledge of the National Motor Freight Classification (NMFC) provisions.
• Must have ability to obtain working knowledge of CCFS system, policies, and procedures in a timely manner.

BENEFITS:

• Medical, Vision, Dental, Supplemental, and Life Insurances available.
• Paid time off, paid holidays, paid community volunteer time
• 401k retirement plan

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