Communications Officer, Medical Education

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Salary Range

$90,000.00 - $165,750.00

Overview

Job Summary: Supports the creation, management, and execution of communication plans, for synthesizing and communicating complex academic concepts for general audiences. Develops and manages forward-looking strategic communications in traditional and new media-both externally and internally-in order to enhance Yale's reputation and communicate Yale's messages.

Position Focus: Independently develops and implements a communications strategy that increases awareness, visibility, and understanding of the medical education programs and initiatives at Yale School of Medicine. Reporting to the Deputy Dean for Education, the Communications Sr. Officer will be responsible for producing high-quality written content for websites, newsletters and announcements that describe, explain, and highlight the important programs, services, events, innovations, and achievements of medical education at the School of Medicine. A significant part of the role involves internal communications to students, faculty, and staff who are part of the medical education community at Yale.

Required Skills and Abilities

1. Outstanding writing skills with the ability to develop engaging content across various media platforms.

2. Ability to develop and execute strategic communication plans, including branding, public relations, and social media.

3. Demonstrated experience in writing and editing for different audiences, including internal and external stakeholders.

4. Strong organizational and analytical skills, with the ability to manage multiple priorities and tasks simultaneously.

5. Excellent communication and interpersonal skills, with a commitment to diversity, equity, inclusion, and belonging.

Preferred Skills and Abilities

1. Master's degree in Marketing, Communications, Journalism, or a related field with substantial relevant experience.

2. Experience overseeing communications in a large, decentralized organization, particularly in higher education or health sciences.

3. Proficiency with graphic design and Adobe Creative Suite software.

4. Knowledge of web content management systems and email marketing platforms.

5. Experience communicating and promoting topics related to innovation, scientific research, and economic development.

Principal Responsibilities

1. Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. 3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University's position via personal interviews or written responses. 7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned. Required Education and Experience Bachelor's degree in English, Journalism, Communications or related field and eight years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.