Senior Business Systems Analyst

About the Team:

The Terrestrial Software team is building the foundation for an automated rocket factory and integrated launch platform. Their mission is to automate and streamline workflows across the entire lifecycle of Terran R, from raw material intake to launch operations and eventually manufacturing on Mars. Today, that means partnering directly with teams across design, materials, manufacturing, and test and launch to design, implement, and deploy end user enterprise-wide applications, industrial automation, data analytics infrastructure, and next-generation AI to solve real problems and accelerate progress. Long term, the team is laying the groundwork for a modular, scalable software platform that can power highly autonomous operations on Earth and beyond. This is a team for builders and thinkers who thrive on cross-functional impact and want to shape the digital backbone of our future in space.

About the Role:

• Collaborate with engineering, finance, IT, supply chain and manufacturing teams to anticipate needs, collaborate on requirements, design and validate solutions, initiate, plan and execute implementation of solutions
• Translate future state processes into ERP/MES/QMS/WMS requirements, negotiate scope and solution options with key stakeholders, subject matter experts and developer resources
• Present solutions and obtain buy-off from the user community in a clear and concise manner so that everyone is on the same page
• Ensure we deliver comprehensive solutions that address complex current and future needs of our teams to achieve our mission and goals
• Create documentation such as project plans, user stories, requirements, roadmaps, flowcharts, architecture diagrams, test scripts, etc.
• Work with developers in order to create meaningful, powerful, and high-quality solutions based on your requirements to meet the needs of the business
• Provide project management skills to properly set and manage expectations and assure solution delivery.
• Analyze the impact, usage, and adoption of features to confirm they had the right effect on the business, and if not, make corrective actions to ensure it meets the required success criteria
• Ensure reliable performance of ERP systems by troubleshooting and resolving ERP support related issues when support personnel cannot

About You:

To be successful in this role, you should have 6+ years experience as an Enterprise Applications Business Systems Analyst or Product Manager, ideally in high-growth environments at an advanced technology manufacturing company. Prior experience bringing complex manufacturing and supply chain functions online and to scale, establishing and maintaining partnerships with executive stakeholders, and a deep passion for hands-on technical problem solving are critical. You thrive in ambiguous environments, are passionate about Enterprise Applications and technology, and have an untiring focus on excellent results.

• Bachelor's degree in a technical field to include one of the following (computer science, computer information systems, engineering, enterprise systems administration, etc.) and 6+ years of experience in Enterprise Application project work
• Expert knowledge of ERP systems, functions, and design at manufacturing organizations
• Demonstrated skills in relationship building and working with technical personnel
• Ability to performing detailed requirements gathering, configuration, testing, and develop application / business process strategy based upon extensive hands on experience.

Nice to haves but not required:

• Master's degree in a technical field to include one of the following (computer science, computer information systems, engineering, enterprise systems administration, etc.), and 5+ years of experience in Enterprise Application administration
• Experience working with MES, QMS, WMS and PLM
• Experience supporting accounting and/or finance functions in discrete complex manufacturing organizations
• Experience working with Infor LN CE