Financial Service Representative, Full-Time
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Job Description
Description
Financial Service Representative
Department: Finance - Cashiers Office
Status: Full-time, 80 hours bi-weekly
Shift: 1st Shift
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Position Summary:
Fulton County Health Center is seeking a dedicated and compassionate Financial Service Representative to join our Finance Department within the Cashiers Office. The primary responsibility of this position is to receive and post payments on patient accounts, as well as process and balance remittance from billing system and insurance websites. Additionally, you will help with account management, attorney letters, and bankruptcy notices, and may be required to perform cashier duties as needed.
Key Responsibilities:
- Interview uninsured and underinsured patients to assess eligibility for financial assistance programs.
- Counsel and educate patients about their financial liabilities.
- Process applications for financial assistance and work with patient accounts within the system.
- Handle attorney letters and bankruptcy notices.
- Perform cashier duties, including posting insurance payments and managing financial transactions, balancing cash drawer, direct deposits, and zero-pay postings.
- Working posting reports.
- Maintaining and balancing spreadsheets.
- Communicating with Insurance Companies.
- Scan and Index.
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Requirements
- Business or Medical Associates degree preferred, or a minimum of two years' experience in an office setting.
- Previous experience in customer service, phone communication, and computer system use is required.
- Proficient in Microsoft Excel and Microsoft Word.
- Ability to navigate the internet and multiple websites efficiently.
- Strong knowledge and understanding of insurance EOB's and remit codes.
- Strong organizational and communication skills.
- Ability to multi-task.
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