Insurance Follow-up Specialist (Remote)

Principal Responsibilities

• Follow-up with insurance companies on billed claims regarding claim status and resolution of payments in a timely manner.
• Thoroughly review all notes in patient accounts for potential insurance benefit eligibility.
• Access client systems to determine insurance eligibility and filing status in order to prepare claims for billing.
• Request necessary documents from client to perform insurance billing.
• Responsible for accurately tracking payments and payment verifications.
• Contact patients when additional information is required to complete billing.
• Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
• Dependent upon position, identify root cause of issues and concerns, determine resolution, and refer to Management.
• Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
• Knowledge, understanding, and compliance with company policies and procedures.
• Provide feedback to management concerning possible problems or areas of improvement.
• Make recommendations to implement improved processes.
• Perform other duties as assigned by management. 

• High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
• Previous insurance/medical billing/customer service experience preferred.
• Proficient personal computer skills, including Microsoft Office.
• Excellent interpersonal, written, and oral communication skills.
• Ability to work in a team fostered environment.
• Ability to prioritize and organize work in a multitasked environment.
• Ability to adapt to a flexible schedule.
• Ability to maintain the highest level of confidentiality.

Work Environment

• Office environment.
• Ability to lift and/or move 20 pounds with or without accommodation.

GetixHealth is an equal employment opportunity employer.