
Principal Business Value Engineer
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Job Description
We are seeking an experienced and dynamic Value Engineering specialist to join Appian. As the Value Engineering expert you will play a pivotal role in assessing and communicating the value our top-tier customers have realized from our software solutions over the past decade. Collaborating closely with Account Executives, Solution Consultants, and the Customer Success team, you will analyze historical data, conduct stakeholder interviews, and develop comprehensive value realization reports that highlight ROI, efficiency gains, and strategic benefits.
Key Responsibilities
Leadership: Support the build-out of a high-performing Value Engineering team. Provide insights, experience, and support building a top-notch function ensuring customer, team, and Appian success in driving new logs and expansion of key accounts through understanding value realized in our existing customers.
Customer Engagement and Existing Projects Evaluation: Work closely with sales teams, customer success, and partners to engage with customers, conducting in-depth discovery sessions to understand their business challenges and objectives. Additionally, evaluate the ongoing value and impact of our PaaS software solutions for existing customers, ensuring their continued success.
Value Quantification and Methodology Creation: Support the process of quantifying the financial and strategic value that our PaaS software solutions have in our existing customers. Develop a structured and repeatable methodology for assessing and communicating the economic impact of our solutions for customers' top and bottom lines along with risk & regulatory effectiveness. For Public Sector customers the focus will be on mission metrics and overall program KPIs and TCO.
Stakeholder Engagement: Collaborate with internal teams and customer stakeholders to gather insights, validate findings, and ensure alignment on value metrics.
Continuous Improvement: Identify opportunities for enhancing our value delivery based on historical analyses and customer feedback.
Customized Presentations: Develop and deliver compelling presentations and proposals that communicate the value proposition of our PaaS software solutions, addressing specific customer requirements and industry trends.
Qualifications
Experience: 7+ years in value engineering, business analysis, or a related field within the software or SaaS industry.
Educational Background: Bachelor's degree in Business, Finance, Engineering, or a related discipline; MBA or advanced degree preferred.
Analytical Skills: Proficiency in data analysis, financial modeling, and the use of analytical tools (e.g., Excel, SQL, BI platforms).
Communication Skills: Exceptional ability to convey complex information clearly and persuasively to diverse audiences, including executive leadership.
Strategic Thinking: Demonstrated capability to align technical solutions with business objectives and to develop strategies that drive value realization.
Collaboration: Proven track record of working effectively in cross-functional teams and influencing stakeholders across various departments.
Adaptability: Comfort operating in a fast-paced, dynamic environment with a proactive and solutions oriented mindset.
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Submit 10x as many applications with less effort than one manual application.
