Technology Project Analyst - AFG IT Support

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

AFG's IT Department provides a highly secure network for AFG departments as well as outside affiliated companies and remote locations.

We are seeking a skilled Technology Project Analyst with strong agile experience to join our AFG IT team. In this role, you will analyze business needs, define system requirements, and design IT solutions that align with organizational goals. You will collaborate with cross-functional teams, streamline processes through automation, and may serve as a Scrum Master or agile team member to support project delivery. This position is based in our corporate offices in Cincinnati, OH and may require frequent travel.

Essential Job Functions and Responsibilities

• Analyzes business issues and defines requirements to design IT solutions that align with organizational goals.

• Collaborates with program manager, project manager and/or project teams to gather information, model systems requirements, and document specifications.

• Develops and implements automated system protocols that reduce manual processes, increasing overall operational efficiency.

• Develops workflow charts and diagrams to study system capabilities and write detailed specifications.

• May create end-user documentation and deliver training to ensure successful adoption of new systems.

• May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery.

• May serve as Scrum Master on an agile team, helping the team through a combination of facilitation and coaching, while also helping those outside the team understand how to interact with the team.

• Performs other duties as assigned.

Job Requirements

• Bachelor's degree in Business, Information Technology, Computer Science or a related field.

• Generally, a minimum of 6 years of related experience that includes experience in designing, coding, testing, debugging, documenting and/or maintaining applications required or configuring and using application software in a business setting.

• Previous project management software experience required.

• Provides requirements guidance to program manager, project manager and/or project teams.

• At least 30% or more of travel may be required.

• Participates in all phases of the requirements life cycle and requirements teams for small to moderately complex programs and projects.

• May make recommendations for Best Practices and introduce new techniques/tools to the BA Practice (including methods/approaches).

• Exhibits strong business knowledge and ability to identify and define business needs including a high level of understanding of organization's business and technology operations.

• May serve as Scrum Master on an agile team, helping the team through a combination of facilitation and coaching, while also helping those outside the team understand how to interact with the team.

• May serve as an agile development team member, creating and testing the product increment. Strong analytical skills with the ability to gather and analyze data to drive decision-making.

This job is non-exempt in California.

Business Unit:

AFG Enterprise Services

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.