Program Manager, Workday Payroll Systems - 2249

Department

PAYROLL CLERK - 108214

Worker Sub Type

Regular

Work Shift

Pay Grade

811

Job Description

The Workday Payroll Systems Program Manager will establish internal controls around the payroll process, design, develop and maintain IT databases, support the integration of Payroll and Time Tracking systems, and develop automated solutions related to payroll and timekeeping. This includes the ability to obtain, link and integrate data from multiple data sources. This role is pivotal in bridging the gap between payroll operations and technology teams. The primary objective is to ensure that any changes or upgrades to payroll technology are implemented seamlessly, thereby minimizing disruptions to daily operations. The role requires a strategic approach to align technology-enabled payroll processes with the key user experience pillars of direct access, inclusion, and in-the-moment support.

Responsibilities and Duties

Develops, implements, updates and maintains the Workday Payroll and Time Tracking Technology and System by performing the following duties:

Works closely with the Payroll Director to establish and implement internal controls and best practices related to payroll.

Establish and document a uniform payroll processing process.

Create detailed documentation of process and changes, such as business requirements documents, use cases, process flows, and system specifications.

Collaborate with Payroll Manager to manage and execute full-cycle bi-weekly payroll processing through Workday Payroll for all employees.

Collaborate with Payroll Coordinators to resolve payroll discrepancies and answer employee inquires.

Collaborate with HCM partners to create, test and evaluate new payroll policies and procedures.

Collaborate with IT partners and follows approval and testing procedures in accordance with change management process for Workday configuration changes.

Act as a liaison between business stakeholders and the technology team, ensuring that both parties understand the requirements and constraints by translating technical jargon into business-friendly language.

Lead or support change management efforts, ensuring that impacted employees are informed and trained on new processes or systems.

Collaborate with HR and Finance partners to ensure alignment of payroll with benefits deductions, garnishments, taxes and other withholdings.

Coordinates the review and completion of payroll and time entry data requests for third party administrators, regulatory filings, compliance requirements and management initiatives.

Designs and develops reports to summarize relevant regulatory information.

Analyze current business processes and systems to identify inefficiencies or issues using various analytical tools and techniques to propose solutions.

Test systems updates and enhancements to ensure they meet business requirements. Create test cases, conduct user acceptance testing (UAT), and validate that the delivered solution addresses the identified business needs.

Contribute to the ongoing evaluation of business processes and systems, seeking opportunities for quality improvement and efficiency.

Establish and document training procedures around the payroll process for current and future staff.

Provides guidance/training to end users in order that they may provide for their own output requirements.

Conducts ongoing review and maintenance of Payroll and Time Tracking systems tables and parameters.

Develops and maintains a quality assurance process for the payroll and time entry data to include change documentation, audit reports, well-defined data collection processes and other tools to ensure accuracy of the data on an ongoing basis.

Generates routine reports and designs special reports as requested.

Prepares standard production and ad hoc reports as requested by authorized users including management and governmental agencies.

Ensures user documentation, operating procedures, policies and guidelines are established in a clear and concise manner and that regular updates are published.

Evaluates and tests new systems, procedures, upgrades, patches and modifications to existing systems/procedures to ensure required functionality.

Communicates new or revised procedures to management and staff.

Maintains system to ensure continued operations and reporting efficiency, and reports software and hardware problems.

Provides technical support and assistance to others in the collection, analysis and utilization of data.

Maintains and prepares as necessary, data bases to support reporting payroll and time tracking.

Education

Bachelor's degree or relevant work experience required.

Advanced degree preferred.

Experience

10+ years of functional experience in Payroll, Absence and Time-Tracking in Workday is required.

10+ years of IT implementation experience is required.

15+ years software consulting experience is required.

Certification & Licensure

Workday Payroll or Timekeeping certification is preferred.

Qualifications

Ability to gain a thorough understanding of Workday concepts as new features are released.

Ability to multitask and work on multiple engagements and deliverables simultaneously.

Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making.

Excellent verbal and written communication skills.

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.