Business Operations Specialist

Business Operations Specialist

Key Role:

Manage, represent, and sustain base telecommunication service contracts between third-party service providers and throughout the AOR. Ensure all third-party services meet their existing terms and Service Level Agreement (SLAs) and report issues to the Technical Point of Contact (TPOC). Coordinate event budget planning, expenditure tracking, and reporting activities for Command and Control Interoperability Board (CCIB) events. Create and manage comprehensive CCIB schedules unique to each CCIB event. Make recommendations for additions, moves, and changes as required. Coordinate with commercial, government, foreign government, and DoD service providers for outage resolution, service, installation, and termination.

Basic Qualifications:

• 4+ years of experience in a DoD environment, ideally within a Combatant Command

• 4+ years of experience coordinating with third-party service providers

• 4+ years of experience in project or program management and managing CCIB schedules

• Experience conducting needs analysis and designing, implementing, coordinating, assessing, and improving IT and cybersecurity business processes and procedures

• Experience evaluating the effectiveness of IT business processes, addressing workflows and information security requirements, and recommending improvements

• Experience reviewing or conducting audits of IT programs and projects

• Ability to communicate and document complex processes and present information to senior management and clients in written and verbal forms

• Ability to evaluate and provide input to implementation plans and standard operating procedures

• Secret clearance

• Bachelor's degree

Additional Qualifications:

• Knowledge of technical risk management processes

• Knowledge of sustainment technologies, processes, and strategies

• Knowledge of IT acquisition and procurement requirements

• Ability to provide ongoing optimization and problem-solving support

• PMP Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model

Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.