Associate VP Of Ops - Sports & Social

Sports fans and fun seekers unite at Sports & Social! We're not just your game day headquarters, we're the best party too! Feel the excitement with big screens and state-of-the-art AV while enjoying an unbeatable beer selection, crafted cocktails, and elevated food menu. Keep the party going after the game! Our nightlife is high-energy featuring live DJs, entertainers, social games, and unparalleled hospitality. Sports & Social, raising the bar and throwing the party all day and night!

Position Overview:

As the Associate Vice President of Operations for the Sports & Social brand, you will play a pivotal role in driving the operational excellence of our hospitality and entertainment districts. Reporting directly to the COO, you will oversee the day-to-day operations of multiple venues, ensuring seamless execution of service standards, optimizing efficiency, and maximizing profitability. This leadership position requires a dynamic individual with a proven track record of success in the hospitality industry, exceptional organizational skills, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Operational Leadership: Provide strategic direction and leadership to operational teams across multiple venues to ensure alignment with company goals and objectives.
• Guest Experience: Champion a culture of guest-centricity and ensure that service standards consistently exceed guest expectations.
• Financial Performance: Collaborate with finance and revenue management teams to develop and implement strategies to optimize revenue, control costs, and maximize profitability.
• Operational Efficiency: Streamline operational processes and procedures to enhance efficiency and productivity while maintaining quality standards.
• Team Development: Recruit, train, and mentor operational teams, fostering a culture of excellence, accountability, and continuous improvement.
• Strategic Planning: Collaborate with executive leadership to develop and execute long-term strategic plans for business growth and expansion.
• Communication and Collaboration: Foster open communication and collaboration across departments and venues to facilitate teamwork and alignment towards common goals.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
• Minimum of 7 years of progressive leadership experience in hospitality operations, with a proven track record of success in a multi-unit environment, specifically high volume, full service establishments.
• Strong financial acumen and experience in budgeting, forecasting, and financial analysis.
• Excellent interpersonal, communication, and leadership skills, with the ability to motivate and inspire teams.
• Demonstrated ability to drive operational excellence, deliver results, and exceed guest expectations.
• Strategic thinker with the ability to develop and implement innovative solutions to complex challenges.
• Knowledge of industry trends, best practices, and regulatory requirements.
• Flexibility to travel as needed.

Join Our Team:

If you are a dynamic leader with a passion for hospitality and entertainment, and you are looking for an exciting opportunity to make a significant impact, we invite you to join our team at Live! We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development in a vibrant and rewarding environment.

This position will support locations in Nashville, TN, Washington DC, Bethesda MD, Allentown, PA and Troy, MI.