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Business Analyst

EsriRedlands, California

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Job Description

Overview

As a Business Analyst in our Enterprise Business Intelligence team, you will engage with leadership throughout the organization to understand business challenges and information needs, assess data availability and quality, design data visuals, and implement endorsed information products.

Responsibilities

  • Elicit requirements using a variety of techniques including interviews, workshops, surveys, and analysis of existing processes, documentation, and information products
  • Produce project artifacts including requirements documentation, use cases, business process modeling through workflows, data models, permissions models, RACI matrices, and data visuals
  • Use creativity and analytical skills to evaluate information gathered from multiple sources, reconciling conflicts and distilling high-level information into detailed requirements
  • Collaborate with team members and colleagues to analyze information, define and prioritize requirements, evaluate potential solutions, provide recommendations to stakeholders, and deliver meaningful information products
  • Work closely with the enterprise data management team to ensure data requirements can be met within acceptable response times and reliability
  • Produce dashboards and reports using Power BI and regularly review for new features and functionality

Requirements

  • 2+ years of direct work experience in a business analyst capacity supporting business intelligence
  • Exceptional communication, presentation, and organizational skills; ability to adapt communication style and message based on audience (peers, stakeholder, executives) and subject matter
  • Excellent interpersonal skills including diplomacy, negotiating, reasoning, problem solving, and influence
  • Strong analytical skills, including a thorough understanding of how to interpret business needs
  • Strong facilitation skills to gain requirements from various personalities across the organization
  • Ability to set priorities, plan, and independently execute tasks in a structured manner while working in a fast-paced environment
  • Ability to develop strong interdepartmental and cross-functional working relationships
  • Detail oriented and flexible 
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
  • Bachelor’s in business, mathematics, or related field

Recommended Qualifications

  • Prior experience designing and building information products supporting Human Resources
  • Working knowledge of collaboration and analysis tools including Visio, Lucid charts, Microsoft Office 365, SharePoint, and Teams
  • Experience working with business intelligence and analytical reporting tools
  • Familiar with SQL and relational databases

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