Houseless Veteran Coordinator (Program Analyst 3)

Initial Posting Date:

07/14/2025

Application Deadline:

07/28/2025

Agency:

Department of Veterans Affairs

Salary Range:

$5,842 - $8,967

Position Type:

Employee

Position Title:

Houseless Veteran Coordinator (Program Analyst 3)

Job Description:

Program Analyst 3 - Houseless Veteran Coordinator

The Oregon Department of Veterans' Affairs (ODVA) is a State of Oregon agency with a mission to serve and honor veterans through leadership, advocacy and strong partnerships. The Department is entrusted to assist veterans, their dependents, and surviving family members in obtaining their earned Federal, State, and local benefits.

At the Oregon Department of Veterans' Affairs, we value a diverse and culturally competent workforce. We stand by our commitment to being an equal opportunity, affirmative action organization, and recognize and celebrate our unique backgrounds and diverse experiences. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQ+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at ODVA.

The Department currently has an opening for one full-time Houseless Veteran Coordinator within the Appeals & Special Advocacy Division of ODVA in Salem, Oregon. This is a full-time, permanent position that is represented by a union.

This position has the opportunity to work remotely and supports a hybrid (work from home/in office) work schedule. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time. Please visit the state's Work Reimagined website for more information. This position also requires frequent outreach into communities.

As our Houseless Veteran Coordinator:

The primary purpose of this position is to develop and implement a robust program to prevent and reduce Houselessness among Oregon veterans, and to help address the complex needs of veterans experiencing Houselessness. The coordinator is responsible for developing and maintaining an inclusive network, liaison and referral system with active programs providing culturally responsive services to at-risk and houseless veterans, including access to earned state and federal benefits as a trained USDVA Certified Veterans Service Officer.

This position creates and fosters an environment where everyone has access and opportunity to thrive, and promotes a positive and equitable work environment that enables all employees to contribute to their fullest potential free from intimidation, harassment and/or discrimination and are treated with dignity and respect. Our HVC creates a culture where people from all backgrounds feel encouraged to express their ideas and perspectives.

The Houseless Veteran Coordinator will recognize and promote the value of individual and cultural differences-embracing each other's intrinsic value and uniqueness including race, age, ethnicity, religion, sexual orientation, physical ability, veteran status, and/or other aspects of social identity.

This position promotes and supports the value the agency places on EEO, AA, Diversity, Equity, Inclusion, Accessibility, (DEI_A) and Cultural Competency principles through individual actions, integration in work processes, and interactions with employees, job applicants, partners, and veterans.

This position requires a high degree of independence and receives general supervision from the ASA Division Director. Conducts outreach and casework with veterans and their families related to assigned program areas; when assigned, recommends courses of action and implements those approved by management; responds to inquiries from private and public entities; acts as a liaison between agency and other state and/or local, or federal and houseless agencies or the public in communicating department and program goals supporting houseless veterans; when requested, provides information and advice to agency staff on how to provide targeted advocacy and support, the public or other state, local, or federal agencies to assist them in carrying out assigned activities, resolve problems or determine appropriate course of action; assesses the needs and problems of houseless veteran program areas and prepares recommendations regarding training needs or changes to policies and procedures to program areas; and performs research, analysis, and/or evaluation in support of the agency's strategic plan as requested.

The effect of decisions made by this position directly impacts the program operations and eligibility for benefits and services of veterans and their families. Decisions impact the working relationships with partners, other entities and the public and their confidence in agency programs and operations.

For a complete listing of the duties and responsibilities for this position, please review the position description by clicking here.

MINIMUM QUALIFICATIONS:

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and four years experience coordinating or administering a program

OR;

Any combination of experience or education equivalent to seven years of experience that typically supports the knowledge and skill requirements listed for the classification.

Note: The specific job-related experience or education requirements will be listed by the recruiting agency based on the position under recruitment.

REQUESTED SKILLS:

In addition to your related work experience and education, we will use the requested skills below to determine whom to interview.

• Experience Managing Programs: Experience leading advocacy programs including strategic outreach and comprehensive client casework. Ability to create and continuously refine detailed resource guides to improve program efficiency, enhance client access, and support successful housing and wellbeing outcomes.
• Organizational and Time Management Skills: Manage complex schedules, prioritize tasks, and ensure that time is optimized for productivity. This work includes frequent in-state travel and direct client engagement.
• Strong Communication and Interpersonal Skills: Excellent verbal and written communication skills, acting as a liaison between federal, state, and local community partners. Ability to manage executive level correspondence, prepare reports, and present information clearly and professionally.
• Analytical and Critical Thinking: Ability to resolve issues independently and collaboratively, anticipating potential challenges, and proactively identify solutions (ranging from a client level to a legislative level) before they escalate to extenuating circumstances.
• Discretion and Confidentiality: Experience in dealing with sensitive information, requiring a strong sense of confidentiality and integrity. The ability to handle high-level, confidential matters discreetly is essential for the trust placed in them by federal, state, and agency standards.
• Technological Proficiency: Expertise in office software (Microsoft Office Suite, especially Outlook, Excel, Word and PowerPoint) and various communication platforms is crucial. Experience with casework management databases is preferred.
• Resume and Cover Letter

HOW TO APPLY:

To apply for this position, please follow the "Apply" link above and complete the online application. In addition, please provide a resume and cover letter demonstrating the above minimum qualifications, requested skills, and experience that represents your suitability for the position.

ADDITIONAL REQUIREMENTS:

This position requires successful completion of a finger-print based criminal history background check through the Oregon (LEDS) and National (NCIC) law enforcement data systems.

A valid Oregon or Washington State driver's license is required; must also undergo a Motor Vehicle Record (MVR) check, with ongoing monitoring as a condition of continued employment.

The employee must be able to obtain accreditation through the U.S. Department of Veterans Affairs (USDVA) through a course of study and testing within 18 months of hire.

MORE DETAILS:

What's in it for you?

The opportunity to work with and learn from a great team that has a passion for serving veterans. We offer medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year.

Veterans Preference:

The Oregon Department of Veterans' Affairs provides veterans' preference in employment to all eligible veterans. For more information, please go to the State website: https://www.oregon.gov/jobs/Pages/Veterans.aspx

Questions?

• For questions about this recruitment contact Samantha Hoyle at Samantha.hoyle@odva.oregon.gov or 503-510-3733.

The Oregon Department of Veterans' Affairs is an equal opportunity/ affirmative action employer and is strongly committed to enhancing the diversity of its workforce. Assistance will be provided in the recruitment, application and selection process to applicants with disabilities who request such assistance. Please call (503) 510-3733 as early as possible regarding any assistance you may require.

Additional Information:

HELPFUL LINKS AND CONTACT INFORMATION

Learn more about ODVA

Understanding the State Application Process

Online Employment Application Guide (Download PDF reader)

Help & Support webpage

Learn more about Oregon