Sports Betting Concierge
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Job Description
- Welcome all clients in a professional manner with a professional appearance.
· Shall be required to read, implement, and adhere to all NWCR Policies and Procedures, LVD Gaming Ordinance, Tribal/State Gaming Compact, NIGC Minimum Internal Control Standards, Indian Gaming Regulatory Act, LVD Tribal Internal Control Standards, Title 31 Minimum Internal Control Standards, NWCR Casino Employee Handbook, Sports Betting Department Policy and Procedure Manual.
- Accurately process a high quantity of small and large denomination client transactions including placing sports wagers.
- Experience in gaming or relevant high volume cash handling
- Answer any client questions relating to sports betting or the Sportsbook mobile app.
- Maintain a clean and safe work environment.
- Environment control, including TV & audio management ensuring customer satisfaction.
- Effectively handle guest concerns and appropriately escalate to supervisor when necessary.
- Strict adherence to all policies and procedures.
- Must follow all safety policies and procedures.
- To remain in compliance with Casino Regulatory policies and procedures, employees are required to attend all necessary meetings and trainings facilitated by Management.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are offering multiple opportunities for you to grow your career in an exciting industry.
Come see how competitive our wages are and the full benefits we offer. If you need a flexible schedule we can work around that too!
Our fantastic resort-casino is looking for team players who want a extraordinary career experience.
Take the next step to success and join our team..
We offer on the job training so you can excel. Special discounts on gas/meals and weekly paychecks, only for our team!
Work with an innovative and dynamic team.
Northern Waters Casino Resort Benefits
After a 90-day probationary period, Full Time employees will be eligible for our Employee Benefit Package. Benefits include:
Health – 14 different medical plan options through FEHP-Federal Employee Health Plan. L.V.D. pays 80% of the total premium. Employee is responsible for the additional 20%.
Delta Dental – (2) options: low and high plan ($1,000.00 or $2,000.00 annual coverage)
VSP Vision
$50,000 MetLife Term Life Insurance Policy (Employer Paid)
Short-Term Disability (Employer Paid)
Options for purchasing additional MetLife coverage (Accident, Critical Illness, Whole Life, Hospital Indemnity)
John Hancock Retirement 401 K plan with a 3% employer contribution
Employee Assistance Program (First three appointments are employer paid)
Employee meal and gas discounts
Vacation and Personal Time off
Flexible schedule
Paid holidays
Paid Weekly
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