Front Desk Supervisor
Holiday Boston Cambridge AreaSomerville, Massachusetts
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Job Description
The Front Desk Supervisor at Holiday Inn Boston Cambridge Area in Somerville, MA will be responsible for overseeing the front desk operations to ensure smooth check-ins, check-outs, and overall guest satisfaction.
Responsibilities:
- Manage front desk staff and schedule
- Ensure efficient guest check-ins and check-outs
- Handle guest inquiries and concerns
- Train new front desk employees
- Maintain a clean and organized front desk area
Requirements:
- Previous experience in a customer service role
- Excellent communication and organizational skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in basic computer skills
- Available to work weekends and holidays
- Available to work morning, afternoons and evenings
Benefits:
- $22.00 per hour paid bi-weekly
- Opportunity for advancement within the company
- Paid time off
- Medical, Dental and Vision
- 401(k)
- Free parking
- Employee discount on hotel stays
About the Company:
Holiday Boston Cambridge Area is a renowned hotel chain known for its exceptional guest service and comfortable accommodations. Join our team and be a part of delivering unforgettable experiences to our guests.