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Agent Business Consultant - Farmers Insurance

Farmers District 40Grand Rapids, MI
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Job Description

About Farmers Insurance: 

At Farmers Insurance, we're not just about policies — we're about people. With over 90 years of service and innovation, we're proud to be one of the country's most recognized and trusted names in insurance. Our mission is to support our agents, customers, and employees with expert guidance, forward-thinking solutions, and the tools to thrive in an evolving marketplace. 

Position Overview: 

We are seeking a dynamic, results-driven Insurance Agency Business Consultant to support and develop our agency force. This role is vital in helping agency owners grow and sustain successful businesses through coaching, strategic planning, and performance analysis. The ideal candidate has a strong background in business development, sales leadership, and insurance operations. 

Key Responsibilities: 

  • Partner with agency owners to develop business plans, sales strategies, and growth objectives. 
  • Analyze agency performance metrics to identify areas for improvement and implement solutions.
  • Coach agents on best practices in sales, marketing, staffing, retention, and customer service.
  • Provide guidance on Farmers Insurance products, tools, and compliance requirements.
  • Facilitate training programs and workshops to enhance agent capabilities.
  • Collaborate with internal departments to ensure alignment with company goals and initiatives.
  • Support agency onboarding and assist new agents in successfully launching their businesses.

    • Qualifications: 

  • Bachelor's degree in Business, Marketing, Finance, or a related field (preferred).
  • 3+ years of experience in business consulting, insurance sales, or agency operations.
  • Proven ability to drive results through strategic planning and coaching.
  • Strong knowledge of the P&C and Life insurance industry preferred.
  • Excellent communication, analytical, and interpersonal skills.
  • Self-motivated with the ability to manage multiple priorities independently.
  • Must be a state of Michigan resident and can regularly travel to the office in Lansing, MI.