Head of Communications

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync.Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary

OpenGov is seeking a Head of Communications to lead our external voice and company-wide communications strategy. This is a highly visible, cross-functional leadership role partnering closely with our CEO and executive team.

You’ll shape and execute OpenGov’s narrative across executive visibility, media relations, analyst engagement, internal communications, and employer brand. This role requires exceptional editorial judgment, executive presence, and a deep understanding of how communications drives reputation, relevance, and growth.

Key Responsibilities

• Executive Visibility & Thought Leadership

  • Lead public positioning and content development for OpenGov’s CEO and senior leaders — including speaking engagements, op-eds, white papers, and podcast strategy

  • Build and manage a proactive visibility plan across top-tier media, conferences, and owned platforms

  • Set the tone for how OpenGov shows up in national conversations and industry-defining moments

• Media Relations & PR

  • Develop and execute a proactive media strategy that elevates OpenGov’s story across national, tech, and public sector publications

  • Manage press relationships directly and/or through agency partners

  • Build and maintain a strategic editorial calendar across product, customer, and corporate news

  • Own crisis comms frameworks and executive media prep

• Internal Comms & Talent Brand

  • Partner with HR, Enablement, and the exec team to lead internal messaging across All Hands and other company channels

  • Expand internal comms beyond meetings — including Slack, in-office displays, and employee storytelling

  • Define and scale OpenGov’s employer brand across recruiting content (LinkedIn, Glassdoor, careers site)

  • Collaborate with Talent Acquisition to ensure consistent and compelling messaging across candidate-facing touchpoints

  • Support campaigns that position OpenGov as a top mission-driven employer in tech and govtech

• Social Media Strategy & Owned Channels

  • Own the strategy for OpenGov’s executive and corporate social presence

  • Align social media planning with PR, recruiting, and thought leadership initiatives

  • Guide voice, tone, and storytelling across owned channels — providing direction to ICs or agency contributors

• Customer PR & Analyst Relations

  • Lead PR strategy for customer wins, success stories, and regional visibility

  • Oversee executive speaking opportunities and customer success storytelling at industry and field events

  • Collaborate with Product Marketing on analyst briefings, reports, and readout prep

Qualifications

• 10+ years in strategic communications, with proven experience in executive comms, PR, and cross-functional narrative leadership

• Experience in B2B SaaS, govtech, or mission-driven companies strongly preferred

• Track record of driving top-tier media coverage and managing agency or freelancer relationships

• Strong writing and editorial skills for high-stakes, executive-facing content

• Experience leading internal communications and talent brand strategy

• Comfortable working directly with C-level executives and senior stakeholders

• High EQ, sound judgment, and the ability to lead through influence and clarity

$200k - $220k

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families.

• Flexible vacation policy and paid company holidays

• 401(k) with company match (USA only)

• Paid parental leave, wellness stipends, and HSA contributions

• Professional development and growth opportunities

• A collaborative office environment with weekly catered lunches