Inside Sales Representative

Company Overview:

Har-Tru, LLC is a global sports company based in Charlottesville, VA.  It is the world’s leading provider of clay court surfaces, tennis court consultation, court equipment and accessories.  The company strives to help others build and maintain the best courts in the world, leveraging its products, knowledge, and experience to meet the needs of each customer most effectively. Har-Tru is active in the industry as an advocate for the sport and sponsor of tennis related activities. 

Job Title: Inside Sales Representative

Reports To: Sales Manager
FLSA Status: Exempt

Main Purpose of the Role:
Generate profitable business from a set group of customers across the U.S. Strengthen existing relationships, uncover new growth opportunities, and manage the full sales process from order entry to post-sale follow-up. This is a B2B role requiring strong communication skills, attention to detail, and comfort interacting with high-level contracts. The position is highly visible within the company and offers strong growth potential.

Main Tasks:

• Manage sales process with existing customers to maximize results.
• Perform administrative processing of customer orders.
• Coordinate deliveries based on project needs and material availability.
• Handle logistics for freight and importing/exporting documents.
• Build relationships with trucking companies for best rates.
• Maintain ongoing phone and email contact with customers.
• Identify and solve potential customer issues.
• Share sales material and follow best practices.
• Evaluate competition and compare products.
• Identify cross-sell and up-sell opportunities.
• Build account plans including forecasts and growth steps.
• Qualify customers' sales potential and plan activities.

Examples of Essential Duties:

• Spend significant time discussing with customers/prospects via phone.
• Expand and create relationships with clients.
• Support Outside Sales Territory Representative.
• Perform essential duties satisfactorily with reasonable accommodation for disabilities.

Requirements:

• College degree in Business Management/Marketing preferred or at least one year of sales experience.
• Basic computer skills and proficiency in MS Office products.
• Excellent English skills (speaking, reading, writing).
• Ability to read and interpret documents and speak effectively with team members, vendors, clients, and prospects.

Reasoning Ability:

• Effectively deal with problems involving multiple variables in time-sensitive situations.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret extensive instructions.

Physical Demands:

• Frequently required to talk and hear.
• Frequently required to sit; occasionally required to stand, walk, use hands, and reach.

Work Environment:

• Majority of time spent in an office environment.
• Occasional time in production or warehouse environments with controlled exposure to dust and loud noise.
• Travel to job sites to understand construction and/or repair of courts.

Why you should apply:

If you are looking for a great company to work for with an excellent benefit package to include, paid holidays, PTO, affordable Healthcare plans, Dental, Vision, Life Insurance, STD/LTD and 401(k) with Company Match, then you should Join our Winning Team!

*All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer.