Technical Lead

Job Title: Technical Lead 
Location: Oak Ridge, TN 
Employment Type: Full-Time 
 

Job Summary: 
This role leads the technical execution of all infrastructure operations. Serves as a hands-on expert responsible for day-to-day system and network work, team supervision, architecture, monitoring, security, and remediation. 

Key Responsibilities: 

• Maintain and operate applications, systems, and network infrastructure. 

• Implement approved changes and report progress/status to the Product Owner. 

• Provide patch management and updates to remove infrastructure and endpoint vulnerabilities. 

• Provide Network Administration support including LAN, WAN, and WLAN. 

• Provide System Administration for both systems and applications. 

• Perform Operations and Maintenance (O&M) on Data Center Operations. 

• Provide technical expertise to operate, backup, monitor, and maintain on-prem and cloud-based data centers (including physical/virtual platforms, storage, database servers, print servers, etc.). 

• Monitor infrastructure availability and performance using tools like SolarWinds Network Performance Monitor (NPM). 

• Lead the execution and coordination of Non-Core Hours Operations Support, especially during critical cybersecurity incidents and outages. 

• Develop and review technical documentation supporting procedures, change implementations, and system configurations. 

• Responsible for day-to-day technical operations of the team; provide tactical guidance and supervision. 

• Support daily scrum and technical planning discussions. 

• Act as technical working lead for the team of Network and System Administrators. 

• Provide technical mentorship, peer review, and quality control on infrastructure activities. 

Technology-Specific Responsibilities: 

• Server Management: Oversee Cisco UCS and HPE ProLiant servers; manage resource allocations for internal/external users. 

• Windows Server Administration: Manage Windows Server 2016/2019, Active Directory (AD DS), and Group Policy. 

• Virtualization Infrastructure: Architect and manage VMware vSphere and ESXi environments. 

• Azure Tenant Management: Administer Azure virtual machines, storage, networking, access controls, and optimization. 

• Backup & Disaster Recovery: Design backup strategies and manage Cohesity backup appliances. 

• Network Monitoring & Secret Management: Leverage SolarWinds NPM and related tools for infrastructure health. 

Education & Experience 

• Bachelor’s degree in Information Technology or a related field. 

• Minimum 7 years of experience with IT infrastructure. 

• Experience leading teams to drive execution. 

Work Authorization: U.S. Citizenship required due to federal contract requirements. 

Working Conditions: This position is primarily performed in an office environment or a home office setting. Employees will be required to use a computer and other office equipment for extended periods. 

What We Offer: 

Management Solutions offers a comprehensive benefits package including: Medical, Rx, Dental and Vision Insurance, company paid short-term disability and life insurance, 401k plan with up to a 5% match with immediate vesting, Flexible Spending Accounts, PTO, paid holidays, and more! 

Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applications from individuals of all backgrounds and experiences.  

Disclaimer:  

This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it. 

Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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