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Field Operations Foreman (Dss North - Gillette, WY)

Wyoming Machinery CompanyGillette, WY

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Job Description

Essential Functions

  • Participate in and oversee field service project operations to meet established field department goals demonstrate leadership, safety, integrity, teamwork, quality and urgency in the performance of one's functions.
  • Ensure the goals of customer satisfaction, market dominance and profitability are achieved.
  • Involved in project documentation, resource planning, capital equipment suggestions, safety, and customer interface with ongoing projects.
  • Perform maintenance and repair work related to the project.
  • Provide project supervision to various levels of technicians.
  • Train employees, set project goals and assist the team in meeting quality goals/standards.
  • Respond to client or customer requests for service in a timely manner.
  • Review and present monthly project reports.
  • Interact with Engineers to source required technical information.
  • Ensure effective job execution to meet established cost and duration schedules are met all while maintaining high quality of workmanship minimizing rework.
  • Ensure proper direction and supervision of activities in the assigned area to maintain effective utilization of personnel and machinery.
  • Determine the need and coordinate actions required to maintain standards of efficiency, quality and safety in field areas.
  • Travel to sites.

Additional Duties

  • Participate in the Continuous Improvement process, making sure new ideas are generated, worked and implemented, and any roadblocks are eliminated.
  • Initiate and conduct process improvement dialogs with Supervisors, Team Leads and team members.
  • Participate in root cause analysis/resolution on all forms of loss, i.e., safety, quality, production, etc.
  • Perform periodic audits for safety behavior, quality, standard work, and productivity of field team members.
  • Coordinate material, equipment, manpower, safety, risk mitigation and quality as well as meeting customer requirements.
  • Provide work direction, assist with problem solving and coordinate with other departments.
  • Adhere to established standards, policies and practices relating to quality, work execution, safety, MSHA regulation in performing assigned duties.
  • Other duties as assigned.

Qualifications/Knowledge/Skills/Abilities

  • High School diploma or equivalent.
  • Driver's license in good standing.
  • Knowledge of removal and repair of components of large mining equipment.
  • Communication skills and professionalism are critical.
  • Skills in project management and customer relations.

PREFERRED

  • Minimum of three (3) years' Caterpillar Dealer experience in repairing large mining equipment.

Physical/Environmental Requirements

  • Exposed to dirt, grease, dust, noise, chemicals, paints and other elements.
  • Exposed to extreme temperatures.
  • Heavy lifting - up to 50 lbs.
  • Prolonged walking, sitting and standing.
  • Working in elevated position, climbing, bending, stooping, and pulling.
  • Use of all necessary personal protective equipment.
  • Use hands for simple grasping, pushing, pulling and fine manipulation.
  • Use feet frequently in repetitive movement.
  • Up to 85% travel, overtime and varying schedules.

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