Business Development Associate

About Baton

Baton is a marketplace for buying and selling businesses. We guide small business owners through the complex challenge of selling their business. Sellers appreciate how our platform helps them seamlessly go from listing to closing with support from our team whenever they need. Buyers know us for our quality of listings, our innovative features, and our speed to close.

Our ideal candidates are those who are diligent, customer-focused, accountable, and have a bias for action. An ideal teammate is someone who raises the bar for the whole team. They thrive in a high-trust and collaborative environment. They provide timely constructive feedback to others and ask thoughtful questions. They value data during the decision process, but always listen to their customers and teammates.

We aim to build and maintain a team that reflects the diversity of the people who use our products. To that end, our hiring process takes into account the whole person - their experiences, skills, and perspectives.

Baton is backed by Obvious Ventures, Giant Ventures, Bloomberg Beta, Divergent Capital, WndrCo, Trust Fund, and a syndicate of world-class investors.

About You

You’re highly organized, detail-oriented, and energized by helping others succeed. You thrive in a fast-paced, high-output environment and take pride in keeping systems clean and processes efficient. You love making order out of chaos, and you’re constantly thinking about how to make the team run more smoothly.

You don’t just wait to be told what to do - you anticipate what’s needed, stay several steps ahead, and jump in to remove blockers. Whether it’s updating CRM data, cleaning up reports, scheduling follow-ups, or improving workflows, you make the sales engine run faster and smarter.

If you're excited to play a vital behind-the-scenes role at a mission-driven startup - and to work closely with sales leaders, operators, and execs - this is the role for you. This position is based in New York City, and you'll join our team in the office 4 days per week.

Responsibilities

• Own and manage key sales systems, ensuring our CRM and reporting tools stay clean, organized, and up-to-date

• Support full-cycle reps by scheduling meetings, preparing call notes, and organizing follow-ups

• Monitor inbound interest and ensure timely routing of leads and data to the right rep

• Flag operational issues, bottlenecks, or errors across the sales funnel and help drive resolutions

• Build and maintain reports and dashboards that provide visibility into sales performance

• Collaborate with Sales, Marketing, and Product to continuously improve team efficiency

• Help onboard new reps and ensure tools, templates, and processes are easy to follow

Qualifications

• 1–2 years of experience in a sales support, business operations, or administrative role

• Strong attention to detail and comfort with fast-moving, high-volume environments

• Proficiency in CRM tools like HubSpot, Salesforce, or Attio - plus a willingness to learn new systems

• A process-oriented mindset - you enjoy improving workflows and reducing friction

• Excellent organizational and communication skills

• A helpful, team-first attitude - you love making others better

Compensation & Benefits

• Competitive base salary

• Employer contribution for all healthcare options

• 401k plan / short-term disability

• Four weeks of paid time off, generous sick leave, and six weeks of flexible Work From Anywhere days

• On-demand mental health support from Spill

• In-person team off-sites multiple times a year

• Laptop of your choice

• Parental leave program

• Career growth opportunities within Sales, Operations, or Enablement

• The opportunity to make a meaningful impact on the lives of small business owners and their communities