Director, Clinical Excellence

• This is a hybrid position. Only candidates currently residing within a commutable distance to our Green Bay, WI, Detroit, MI; or Chicago, IL locations will be considered.*

Get ready for something extraordinary! Picture this - You've got 6 weeks of paid time off in your first year (divided into different categories), plus 12 days of paid holidays. That's just the beginning of the perks at Vivent Health. There is 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer subsidized medical, dental, vision benefits, and gender-affirming care benefits. And that's not even scratching the surface. Our complete package also includes employer paid short and long-term disability, tuition reimbursement, certification, and licensure assistance, and so much more. We also offer benefits for part-time roles!

But here's the real deal. Your journey with Vivent Health isn't just a job. It's a chance to join an organization dedicated to fostering a workforce that reflects diverse backgrounds, perspectives, and experiences. This makes you a part of something bigger and enables you to have a meaningful impact in our communities and the lives of the amazing patients we serve.

Here are a few highlights of what working at Vivent Health may offer you:

• Equity Practices: Fair treatment, access, and opportunities for all employees, creating an environment where everyone feels valued, respected, and empowered to contribute.
• Professional Growth: Opportunities for professional development and advancement, along with training programs and events that promote cultural competence, unconscious bias training, and awareness.
• Collaboration on an inter-disciplinary team: Within our integrated HIV care and prevention model, we employ a high level of collaboration across disciplines. That means that, in your role, you will have the opportunity to be exposed to whole person-care across medical, behavioral health, pharmaceutical, research, and more!
• Delivery of quality patient care: Our integrated HIV care and prevention model is proven to help patients achieve positive health outcomes.

Working at Vivent Health, you can truly serve the underserved and become an impactful part of their health journey.

YOUR CONTRIBUTION:

Deliver Excellence. Oversee with Integrity. Drive Progress. Exceed Expectations.

The Director, Clinical Excellence will lead and enhance the quality and effectiveness of our clinical services. The successful candidate will play a key role in shaping and implementing strategies that promote excellence in patient care, clinical outcomes, and overall healthcare delivery.

OUR EXPECTATIONS:

Winning skills and behaviors for success.

Essential Job Duties

• Maintain oversight of the Clinical Training Program in collaboration with Learning & Development, National Program Directors, and subject matter experts. Lead the development and design of program content with Clinical Trainer and Clinical Content Specialist.
• Lead the development of Clinical Practice Guidelines with input and collaboration from clinic Medical Directors and National Program Directors.
• Develop and implement new policies, procedures, and workflows to support access, efficiency, quality initiatives and align with best practices standards. Promote consistency and standardization.
• Oversees the development and implementation of materials, tools, and resources utilized for clinical training and internal clinical audits.
• Identify clinical care compliance trends and areas of potential risk, propose and support the implementation of solutions.
• Collaborate with the Grants Administration team to ensure public funder contractual requirements for clinical care are met.
• Serve as a Subject Matter Expert and Provider Builder for Epic workspace.
• Provide direct medical services to people accessing the Vivent Health Medical Center, including HIV, primary care, PrEP and STI treatment. Care includes, but is not limited to a comprehensive medical history, physical exam, assessment and development of a treatment plan. Order and interpret laboratory tests and diagnostic studies. Provide patient care to meet the total needs of the patient.
• Prescribe or recommend pharmacologic and non-pharmacologic therapies including controlled substances as the law permits.
• Comply with the Vivent Health's Corporate Compliance Standards of Conduct and related policies and procedures.

NOTE: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE REQUIRED:

Required and preferred knowledge and experiences to succeed.

• Education:

• Master's degree in Nursing Family Practice or Physician Assistant Studies

• Work Experience:

• Minimum of 5-10 years of progressive leadership experience in healthcare, with a focus on clinical quality and excellence

• Minimum of 3 years of experience with primary care delivery in a clinical setting

• Experience in leading quality improvement initiatives and managing clinical programs.

• Technical Experience:

• Minimum of 3 years of experience utilizing Epic

• Certified Epic Provider Builder or willingness to complete certification within 12 months

• Licensure:

• Licensed Family Nurse Practitioner or Physician Assistant

• Soft Skills:

• Strong leadership skills with the ability to inspire and guide clinical teams towards achieving excellence.

• Excellent communication skills to interact effectively with staff, physicians, and external stakeholders.

• Ability to think strategically and implement initiatives that contribute to the overall success of clinical services.

• Strong analytical and problem-solving skills to interpret data and drive evidence-based decision-making.

• Ability to collaborate with cross-functional teams, fostering a culture of teamwork and continuous improvement.

• Skill in managing change and navigating through transitions in clinical practices and procedures.

• Flexibility to adapt to evolving healthcare landscapes, industry trends, and organizational priorities.

• Strong problem-solving skills to address complex clinical challenges and optimize patient outcomes.

• Ability to build positive relationships with clinical staff, leaders, and external partners.

• Dedication to achieving and maintaining the highest standards of clinical excellence and patient care.

Salary:

Starting at $130,000/annually (Depending on Experience)

Public Student Loan Forgiveness

Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for - nor forgive - federal student loans; however, our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify.

Please follow this URL to review one such program and their requirements:

https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service