Customer Service & Operations Manager (Woolever Insurance Agency)
Z Insurance GroupCambridge, Ohio
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Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
Agency Support Staff
Woolever Insurance Agency in Delaware, Ohio is seeking an ambitious individual as customer support staff to assist with day-to-day operations of the business. An award-winning agency based in Delaware, Ohio specializing in Auto, Home, Life and Commercial insurance. The hourly range is based on experience plus bonus opportunities!
Job Responsibilities
- Receive Phone Calls and Office Visitors
- Review and Process Client Changes, Additions, Revisions, Cancelations, Payments
- Proactively Schedule Annual Professional Insurance Reviews
- Keep Record of Customer Interactions, Transactions, Inquiries, and Comments
- Administer and Adhere to Agency Practices and Procedures
- Quote preparation and gathering information for final review
- Maintain Agency Database & Assist in Marketing Campaigns
Job Qualifications, Skills, and Abilities
- Must have Property and Casualty insurance license
- Must be detail oriented and able to organize, prioritize, and multi-task
- Demonstrates Professional Demeanor
- Excellent Phone Communication Skills Required
- Manage Agency Correspondence Including Email, Fax, and Mail
- Previous Customer Service Experience Required
- Must have solid PC Skills, Basic Math Skills, and Strong Analytical Capability
- Working Knowledge of Microsoft Applications (Word, Outlook, Excel & PowerPoint)
- Must be comfortable with web-based software applications
Compensation: $16.00 - $20.00 per hour
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.