Maintenance Tech I | Renaissance Harborplace Baltimore Hotel

What You'll Do:

We're looking for the ultimate Jack (or Jill)-of-All-Trades. Our Maintenance Technicians are responsible for maintaining and repairing all hotel equipment from kitchen, laundry and plumbing to HVAC, electrical and guest rooms-all with minimum downtime. When things go south, you're the one to call!

Here's a snapshot of essential job functions:

• Perform routine and corrective maintenance on mechanical, electrical, HVAC, plumbing, and control systems.
• Monitor and maintain essential plant systems (e.g., boilers, chillers, generators, pumps, BMS systems).
• Respond promptly to maintenance requests, faults, and alarms, ensuring minimal disruption to operations.
• Carry out shift handovers and recordkeeping of daily activities, incidents, and repairs.
• Perform inspections, testing, and troubleshooting of equipment to identify potential failures.
• Follow safety protocols and ensure compliance with relevant codes, regulations, and company policies.
• Collaborate with other engineers and departments to support smooth operations.
• Maintain tools and equipment in good working condition.
• Assist in developing and updating standard operating procedures (SOPs).
• Participate in continuous improvement initiatives and energy-saving projects.

Requirements:

Education & Qualifications

• Diploma or Degree in Mechanical, Electrical, or Industrial Engineering (or related field).
• Relevant technical certifications (e.g., HVAC, Electrical License, Boiler Operation) are a plus.

Certifications (Preferred):

• EPA Certification
• HVAC, Electrical, or other technical certifications

Experience:

• Minimum 2-5 years of experience in a similar role, preferably in [manufacturing/hospitality/facility management/etc.].
• Experience in shift work and fast-paced environments.

Skills & Competencies:

• Strong knowledge of mechanical and electrical systems.
• Good troubleshooting and analytical skills.
• Ability to read technical diagrams and schematics.
• Basic computer literacy for reporting and monitoring systems.
• Strong communication and teamwork abilities.
• Flexibility to work shifts, including weekends and holidays.

Abilities Required

• Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs. to 50 lbs. Must be able to receive instructions and communicate progress of work assignments.

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PMHS associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Working Conditions:

• Rotational shifts (day/night) with weekend and holiday coverage as required.
• Physically demanding work, including standing for long periods and working in confined spaces or heights.
• Exposure to noisy, hot, or industrial environments depending on the nature of the facility