Medical Assistant - Back Office

At Newport Orthopedic Institute, "Motion is Life!" What you’ll find here is something special – it’s purposeful work done with a shared sense of community that brings us all together. We take pride in bringing motion back to the lives of the patients we serve. Our facilities are located in Newport Beach, Huntington Beach, and Irvine. We are a growing organization and have immediate openings for eager and driven professionals at our locations.

JOB SUMMARY: 

The Medical Assistant (Back Office) is responsible for all aspects of back-office tasks including, but not limited to: preparing patients to see the physician, assisting physicians with procedures, responding to requests for information from patients, physicians, pharmacies, and worker's compensation adjusters, completing forms and paperwork as requested, scheduling tests as requested, and performing other duties as directed. Works as a team with other medical assistants in the sub-specialty area to provide patients with an excellent encounter.

Responsibilities:

• Cleans exam rooms to prepare for the next patient, preparing the room with necessary instruments and supplies.
• Displays charts for physician to reference for each appointment.
• Greets patients and escorts them from the waiting room to the exam rooms and back to check-out after exam.
• Prepares patients for exam or treatment.
• Assists physicians during examinations and minor procedures, including suture/stitch removal and dressing application/removal, and cast and splint application/removal, etc.
• Documents all patient correspondence in NextGen.
• Sends tasks to MRI, Physical Therapy and Surgery Schedulers as necessary.
• Disposes of contaminated items according to OSHA guidelines.
• Approves pharmacy requests for prescription refills according to physician's protocol.
• Ensures that laboratory samples are picked up by the reference laboratory.
• Sanitizes and shuts down sterilization equipment at the end of the day.
• Provides internal office staff, workers’ compensation adjusters, and/or case managers with work status reports and other clinical information as requested.
• Verifies HMO insurance eligibility on a daily basis to ensure patients are covered for current month.
• Completes patient disability forms for physician approval.
• Consistently meet productivity standards as defined.
• Any other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EDUCATIONAL REQUIREMENTS:

• High School degree required
• CMA certificate preferred
• Orthopedics training preferred
• CPR certification preferred

QUALIFICATIONS AND EXPERIENCE:

• Experience with an EMR (NextGen preferred)
• Working knowledge of practice management and word processing software
• Knowledge of medical terminology and Current Procedure Terminology (CPT) and ICD-10 codes
• Working knowledge of managed care basics
• Knowledge of anatomy
• Excellent customer service skills

Pay Range: $21-25 per hour (depending on experience)