Academic Advisor

Berkeley College is currently seeking an Academic Advisor to work at our New York City campus. This full-time position is responsible for advising and supporting new, continuing, and at-risk students. Each Academic Advisor is assigned a cohort of students and are responsible for their registration, academic planning, and monitoring their progress towards graduation. Academic Advisors work closely with all student support services to help build a support system for their cohort of students. Academic Advisors report to the Academic Advisement Dean.

Primary Duties and Responsibilities:

• Maintain accurate student records and enrollment statuses by adhering to all Berkeley College's policies and procedures.
• Assist students with education planning by reviewing academic requirements, interpreting the degree audit, and assisting with student registration.
• Maintain contact with students throughout the term and provide support when addressing student concerns by solving problems with accuracy, integrity, and timeliness.
• Prioritize high risk population of students and provide support and education planning by reviewing academic standing and future goals.
• Follow the strategic initiatives set forth by the Vice President and/or Assistant Vice President, Academic Advisement

Salary Range: $62,500 to $66,300

Job Location:

• Onsite in New York City with the ability to work one day a week remotely
• One evening a week and some Saturday hours required
• One day a year required to travel to Woodland Park Location for All Associates Day

Educational Requirements :

• Bachelor's degree Required, master's degree Preferred.

Training and/or Experience:

• 2+ years of experience in education setting working directly with counseling/advising students.

Knowledge, Skills & Abilities

• Possess high levels of critical thinking and ethical decision-making skills
• Ability to communicate and understand communication effectively both verbally and in writing
• Demonstrate accuracy and attentiveness to detail
• Ability to manage time wisely and work independently without ongoing direction
• Possess strong customer service skills

Systems Access

• People Soft
• Salesforce
• Engage
• Canvas
• Live Person
• Active Directory
• Teams
• Ring Central
• Perspective Content
• Outlook email
• Power Bi

Berkeley College is an Equal Opportunity Employer and considers applicants for all positions regardless of race, color, religion, creed, gender, age, national origin, marital and veteran status, disability, sexual orientation, gender identity or expression, or any other legally protected status. We believe in fostering tolerance, acceptance, and understanding in our community, by employing individuals who bring unique perspectives to the College.