Account Manager - In House

Fikes ProductsFederal Way, WA

$50,000 - $63,000 / year

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Job Description

Join the Winning Team at Fikes as an Account Manager!📍Federal Way, WA💼Full-Time, Mon–Fri (Daytime Hours)💲$50k–$63k Base + Bonus & Commission opportunitiesGrow. Support. Succeed.At Fikes, we don’t just offer jobs—we build meaningful careers. We’re a stable, growth-minded company where teamwork drives results, customer care comes first, and your work makes a real impact.As an Account Manager, you’ll be the dedicated support partner for our in-house/current clients, ensuring their service needs are met with consistency, professionalism, and care. You’ll coordinate internally with our operations and field teams to keep accounts running smoothly and customers confidently supported.💡 Why You’ll Love It Here

Consistent Schedule: Monday thru Friday, daytime hours
Competitive Pay: $50k–$63k base plus performance bonuses
Strong Benefits: Medical, dental, vision, 401(k) match up to 4%, paid vacation & holidays
Career Growth: Ongoing training, coaching, and advancement opportunities
Essential Industry: Recession-resistant services you can feel good about

🛠️ What You’ll Do

Be the primary point of contact for assigned in-house client accounts—responsive, professional, and solutions-focused
Coordinate service delivery by partnering with internal operations, scheduling, and field teams
Monitor account health and performance, identifying needs and ensuring service quality meets Fikes standards
Manage administrative account tasks including work orders, service tracking, reporting, and client documentation
Build strong client relationships through proactive communication, follow-through, and trust
Represent Fikes with integrity, delivering a consistent, high-quality customer experience

✅ What You Bring

A positive, self-motivated attitude and strong sense of ownership
Excellent organization, time management, and multitasking skills
Clear, confident communication and problem-solving ability
Comfort working cross-functionally with customers and internal teams

APPLY NOW and build your career at Fikes—where dedication, teamwork, and service excellence lead the way.🌍 Committed to Diversity & InclusionFikes proudly welcomes applicants from all backgrounds. We are an equal opportunity employer and value diversity across race, gender identity, orientation, culture, ability, and life experience. Every applicant is evaluated based on skills, experience, and drive to succeed.

We actively seek a diverse pool of candidates from a variety of backgrounds, and multicultural candidates are encouraged to apply. We are an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, honorably discharged veteran or military status. All applicants are carefully screened and full consideration is given to their training, education, skills, aptitudes, experience, and previous work record. In addition, we do not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program. You must be able to pass a drug screening and criminal background check.

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