Account Manager - Inside Sales

Role Overview

The Inside Sales Representative will manage the end-to-end sales cycle for SolarWinds from lead qualification to closure. This individual will work closely with marketing, pre-sales, and customer success teams to understand client needs, demonstrate value, and close opportunities. The role demands a proactive and articulate professional who is well-versed in IT infrastructure and can manage multiple sales motions efficiently using Salesforce.

Key Responsibilities

• Manage the complete sales cycle for SolarWinds - from inbound lead engagement to opportunity closure.
• Qualify prospects and conduct discovery calls to understand customer pain points and position SolarWinds accordingly.
• Present product demos and communicate technical and business value clearly and fluently.
• Maintain accurate pipeline and account information in Salesforce CRM.
• Collaborate with marketing and SDR teams to ensure high-quality lead handovers and nurturing.
• Meet and exceed monthly/quarterly sales targets and KPIs.
• Keep up-to-date with industry trends, IT infrastructure solutions, and SolarWinds offerings.
• Maintain strong communication with cross-functional teams to ensure customer success post-sale.

Qualifications

• 2-3 years of proven software sales experience, preferably in SaaS or IT infrastructure solutions.
• A strong understanding of IT infrastructure, incident management, and DevOps/SRE practices is a plus.
• Excellent English communication skills, both spoken and written.
• Proficiency in Salesforce CRM is a must.
• Ability to work independently, manage time effectively, and drive results in a fast-paced environment.
• Bachelor's degree in Business, IT, or related field preferred.

Why Join Us?

• Be part of a globally recognized brand innovating in the IT operations and reliability space.
• Work with cutting-edge solutions in the growing field of incident management and SRE.
• Competitive compensation and career growth opportunities.
• SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice