Account Manager
Topaz HRLakewood, NJ
$60,000 - $80,000 / year
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Job Description
Company OverviewOur client is an IT and Voltage Services provider with expertise in deep niche education, real estate, and construction markets. They lead with integrity and transparency, while offering innovative solutions and an excellent customer-focused experience. Position OverviewOur client is seeking an Executive Account Manager that will handle client accounts and maintain strong day-to-day relationships with customers. Qualified candidates will have strong technical backgrounds to further their understanding of the products, technologies, and services offered at ID Tech. They lead with personality, be socially adept, passionate about technology, and connect with clients to secure customer satisfaction. Location: Lakewood, NJReports To: IT DirectorSchedule: OnsiteEmployment Type: Full-TimeSalary Range: $60,000.00 - $80,000.00 USD/Annually Benefits: Health Insurance, Vision & Dental Insurance, Performance Incentives, 401(k)Key Responsibilities
- Serve as the main point of contact for client accounts.
- Build and maintain strong relationships with client via regular communication.
- Understand client needs and coordinate with internal teams to deliver solutions.
- Monitor accounts to ensure client satisfaction and identify opportunities to strengthen relationships.
- Represent the company professionally and positively in all interactions.
- Technical background and sufficient understanding of technological solutions.
- Strong interpersonal skills and communication skills.
- Passion for technology and eagerness to learn.
- Prior account management or client-facing experience preferred.
- Organized and proactive.
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