Account Representative
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Job Description
At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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Eco Vapor, a DNOW company, is looking to add a driven individual to drive its growth initiatives in Colorado, Wyoming, Utah, and North Dakota. This position would be a key member of the business development team, reporting to the U.S. Oil & Gas Sales Manager, and would have direct accountability for growth revenue in all these regions. This employee would be expected to be a self-starter, a team player who abides by our company's culture and values and always operates safely.
JOB RESPONSIBILITIES:
- Will be required to put a target plan, forecast revenue for this area, and deliver on said growth targets.
- Collaborate with Oil & Gas Sales Manager to negotiate prices or terms of sales or service agreements.
- Prepare and submit sales contracts for orders.
- Promote additional product or service sales.
- Maintain customer records, using Eco Vapor CRM and other automated systems.
- Answer customers' questions about products, prices, availability, or credit terms.
- Gather information via questionnaires and lead or support quote and proposal generation.
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
- Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
- Complete expense reports, sales reports, or other paperwork.
- Verify that delivery schedules meet project deadlines.
- Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
- Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
- Provide customers with ongoing technical support and advise customers on product usage to improve production.
- Provide feedback to product design teams so that products can be tailored to clients' needs.
- Consult with engineers regarding technical problems with products.
- Exhibit commitment to Company core values in all work activities.
- Perform other duties as assigned.
JOB REQUIREMENTS:
- 3-10 years of industry experience with a minimum of 5 years in sales account management or inside sales customer service.
- A relevant technical or business degree / qualification is desirable. Knowledge of EcoVapor Product Portfolio a plus.
- Knowledge of the oil and gas industry in an engineering / manufacturing environment along with the relevant standards and quotation processes.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to define problems, collects data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.
- Advanced skills in MS Office Suite (Power Point, Excel, Word, Outlook, and SharePoint)
BENEFITS:
- Competitive Salary
- 401(k)/ Retirement savings
- Comprehensive Benefits (medical, dental, vision, life and disability coverage)
- Career growth opportunities
- Friendly work environment
- Paid vacation/holidays
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
