Home Care Office Coordinator

Description

Summary:

The Home Care Office Coordinator serves as an integral part of the agency office team. Responsible for the compliance of staff documentation. Also, covers the office manager when off; and is responsible for assisting with payroll and office manager duties. This includes the interface with equipment and medical supply vendors, the coordination and the communication related to telephone and information systems software and hardware equipment. Participates in the day �to-day non-clinical activities to support the delivery of client services. Interfaces with all appropriate Nuvance Affiliates to facilitate communication and office support to the clinical and operations team.

Responsibilities:

1. Staff Competencies and Personnel Files - track and update staff competencies, personnel files, insurance, clinical licensure requirements, annual supervision, yearly health assessments to maintain compliance.
2. New Employees and Documentation -completes IT requests for system access of new hires, i.e. SailPoint's, Cerner, NaviHealth access, ensure all new hire paperwork completed, input new employees and update current employees into current EMR, train, troubleshoot and monitor employees to hardware of tablets, cell phones, POM safety devices.
3. Payroll daily - Audits payroll for accuracy comparing EMR/API providing clerical and data entry for each payroll processing cycle, resolves timecard errors, payroll adjustments and reconciliation.
4. Office Duties and Paperwork Management - orders and maintains office and medical supplies, maintenance of all office paperwork (ordering, updating), General office duties to include answering phones, faxing, scanning and distributing mail, covers office manager.
5. Emergency Preparedness and Reports - submits HERDS, admission, HHA reports. Weekly emergency preparedness tasks.
6. Employee Assistance and Computer Support - assists all clinical and office staff with computer related support, notifying IT and submitting tickets for hardware and software.
7. File Management and Destruction Project - oversees destruction of Iron Mountain files according to time requirements.
8. Monitors and Maintains Rocket Pleural Drains in the Office - ordering and tracking.
9. McKesson - invoicing and billing.
10. Maintains and Models Nuvance Health Values
11. Demonstrates regular, reliable and predictable attendance
12. Performs other duties as required

Other Information:

� Knowledge of scheduling or other related administrative processes.

� Strong organizational and prioritization skills.

� Strong computer skills

� Excellent customer service skills and interpersonal skills with internal and external clients

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: HQ Home Care-Certified

Org Unit: 1696

Department: Financial

Exempt: No

Salary Range: $18.97 - $35.21 Hourly