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Enterprise Account Executive, Healthcare & Life Sciences

TalkdeskChicago, IL
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Job Description

Responsibilities:

  • Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare industry
  • Foster and expand the company's relationship with business units, divisions and the overall enterprise customers
  • Create and cultivate a close relationship with strategic alliances
  • Understand the customers' business strategy and direction and manage a long term, sustainable business portfolio
  • Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
  • Bringing innovative ideas that showcase case Talkdesk's competitive advantage and disruptive mindset
  • Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
  • Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
  • Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
  • Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region's market segmentation and targeted accounts
  • Develop essential internal relationships to provide the support necessary to manage accounts and close deals
  • Communicate accurate and realistic forecast information to the management team per our process and policy
  • Communicate market reaction and needs back to headquarters in a productive manner
  • Take an active role in solving problems, which involve other functional areas, instead of "dumping problems at the factory door"
  • Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Requirements:

  • Travel required: 50%+
  • Previous experience in selling Enterprise software solutions
  • 8+ years of outside/direct sales experience carrying / exceeding quota, preferably SaaS
  • Experience positioning through strategic value based selling
  • Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
  • Analytical, with strong business acumen
  • Flexible personality, able to adapt to surroundings
  • Analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
  • Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
  • Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
  • Excellent communication and presentation skills
  • Extensive negotiation and contract development experience
  • Comfortable operating in a fast-paced, dynamic startup environment
  • CCaaS knowledge is a plus
  • BA/BS degree