Administrative Assistant, Consumer & Mortgage Loan, South Bend, IN
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Job Description
POSITION SUMMARY
Responsible for customer outreach to assist in the collection of past due Certificates of Title, missing from Consumer Loan documentation.
ESSENTIAL REQUIREMENTS
- Advises and consults customers on proper title filing and lien requirements.
- Assists loan officers with obtaining title documents.
- Maintains accurate records.
- Updates tickler system ensuring correct documentation is on file.
- Collaborates with Consumer Loan Servicing personnel regarding all title related issues.
- Communicates with BMV and dealerships regarding titles and lien placement.
- Completes monthly reporting of title status.
- Regular and predictable attendance is an essential requirement of the position.
- Responsible for the completion of all compliance training related to the position.
- Understands all applicable laws and regulations that apply to the position and complies with the requirements.
NON-ESSENTIAL FUNCTIONS
Performs all other duties as assigned.
EXPERIENCE/SKILLS
- Two (2) years of banking or consumer loan experience preferred.
- Great attention to detail and organizational skills.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively.
- Proficiency in Microsoft Office.
EDUCATION
High school diploma or GED required.
TRAVEL REQUIREMENTS
Minimal or occasional travel for meetings, projects or training as needed.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.
EQUIPMENT
MS Office PC, fax, phone and standard office equipment.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.