Administrative Assistant - Santa Rosa

BPM - where caring and community is in our company DNA; we are always striving to be our best selves; and we're compelled to ask the questions that lead to innovation.

Working with BPM means using your experiences, broadening your skills, and reaching your full potential in work and life-while also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter.

What you get:

Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility.

Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.

Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself.

Professional development opportunities: A learning culture with CPA exam resources and bonuses, tuition reimbursement, a coach program, and live classes, workshops, and seminars through BPM University.

Who is successful at BPM:

• Caring people who put others first
• Self-starters who embody the BPM entrepreneurial spirit
• Authentic individuals with a diverse point of view
• Lifelong learners with a drive to excel
• Resilient people who rise to the occasion

Job Summary:

At BPM, where caring and community are in our DNA, we are looking for a professional, proactive, and personable Administrative Assistant to be the first point of contact for our guests, clients, and colleagues. In this role, you will manage front desk operations, handle phone and email communications, coordinate office events and meals, manage mail, maintain office supplies, and ensure a welcoming and organized office environment.

The ideal candidate thrives in a fast-paced professional services setting, demonstrates strong organizational skills, excels at multitasking, and takes initiative to solve problems efficiently. With a professional demeanor, excellent communication skills, and proficiency in Microsoft Office and office equipment, you will help create a smooth, positive, and welcoming experience for everyone at BPM. This is an in-office role with occasional overtime for peak seasons and special events, where your contribution directly supports the collaborative, innovative, and people-focused culture that makes BPM a great place to work.

Responsibilities:

• Handle front desk office duties
• Welcome guests and colleagues as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming calls
• Ensure tidiness of office
• Provide basic and accurate information in-person, via phone, and email
• Receive, sort, and distribute daily mail
• Handle outgoing mail- USPS (Certified and Priority) and FedEx
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order office and kitchen supplies, keep items in stock, clean and keep areas tidy
• Coordinate office meals by collecting RSVPs, ordering/picking up food, and setting up/cleaning up
• Assist with office events and functions, including birthday events, social office activities, client meetings, training events, etc.
• Perform other clerical duties such as scanning documents, photocopying, and other various projects
• Assist admin department with any needs that arise
• This position is an in-office position. Office hours are Monday- Friday, 8am- 5pm
• Overtime may be required during peak season and for events, which could include some evenings and weekends

Qualifications:

• High School Diploma (associate's degree or higher preferred)
• A minimum of 3 years of business-related experience, preferably in a professional services environment
• English language skills - excellent written and verbal communication
• Strong proficiency in Microsoft Office Suite
• Hands-on experience with office equipment and ability to troubleshoot
• Professional attitude and appearance are a must
• Ability to be resourceful and proactive when issues arise, and great at problem solving
• Excellent organizational skills and attention to detail with commitment to high quality work
• Multitasking and time-management skills are important, with the ability to prioritize tasks
• Customer service attitude and team player
• Physical ability to lift and carry 35- 50 lb box (the equivalent of a case of copier paper)

$20 - $25 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.