Administrative Assistant

About us

BEST Automatic Sprinkler Corp is a licensed fire protection contractor located in Braintree, Massachusetts.  Best Automatic provides fire protection services throughout Greater Boston, the South Shore, the Cape and Nantucket to many of the large hospitals, nursing homes, private schools and colleges. Established in 1984, BEST Automatic Sprinkler Corp. has many years of professional experience providing services including engineering and design, installation, maintenance, repairs, alterations and inspection and testing of fire protection systems.

Job Summary:

Best Automatic Sprinkler Corp's Administrative Assistant is more than administrative work; the role is the heart of the sprinkler service team. The position ensures timely, correct support to both customers and technicians. The role requires exceptional efficiency in a fast-paced, multi-tasked work pace. The position interacts every day with customers, technicians, managers and handles emergencies when needed. The Administrative Assistant handles multiple tasks quickly, sometimes simultaneously, and is proficient in project management, time management and organization, and works collaboratively in a team dynamic. This vital position contributes to the strength and sustainable growth of Best Automatic Sprinkler Corp.

Essential Duties and Responsibilities:

• Works closely with company owners, managers and technicians to provide its customers with outstanding professional service
• Serves as the conduit to enable the technician team to focus on job delivery and improve customer experience
• Accounts Payables
• Ensures client interactions are exceptionally handled; requests and concerns are accurately tracked, assigned, and resolved
• Handles multiple interactions via, email, phone, TEAMs, online portals in fast timely, accurate manner; every customer matters
• Prepares activities reports for management regarding service and contract billings, sends job out bids, processes invoices
• Manages paper flow of work orders from sales reps and assists with dispatching technicians to job locations for timely completion of work at the job site.
• Procures material with vendors, track orders, reconcile orders, and process vendor invoices
• Reviews field technicians' notes, creates reports, and files in online system
• Creates client proposals and prepares orders for invoicing
• Utilizes CRM sales database to create and manage quotes, sales orders, and invoices
• Utilizes electronic filing systems for internal documentation and client deliverables
• Works on one-time projects as needed
• Performs other tasks or projects as assigned by supervisor.
• Contributes to team effort by accomplishing and achieving results
• Identifies change in processes and the optimal application to promote efficiency

Experience/Training/Education:

• High School Diploma
• 3+ years working in a service or administrative role
• Proficient use of technical mediums, such as CRM, Word, Excel, ADP, Sage and TEAMs

Why You'll Love Working Here

At Best Automatic Sprinkler Corporation, we believe in investing in our team's growth and success. This isn't just a job, it's a career path in a growing, stable industry. We're committed to providing:

• Competitive Pay: Compensation tailored to your experience.
• Comprehensive Benefits: Including health, dental, and vision insurance.
• Future Savings: A 401(k) plan with employer match.
• Generous Time Off: Paid time off to support work-life balance.
• Professional Development: Training and growth opportunities to help you advance.

We Value All Experiences

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable, and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role and encourage you to apply if your experience is close to what we're looking for.

We also know that diversity of background and thought makes for better problem-solving and more creative thinking, so we're dedicated to adding new perspectives to the team.

Our Commitment to Diversity

Best Automatic Sprinkler Corporation is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

We are committed to an inclusive experience for all applicants and will make reasonable accommodations in the interview process, to the known physical or mental limitations of qualified employees with disabilities, unless the accommodation would impose an undue hardship on the operation of our business.

How to Apply

If you're ready to take the next step in your career and join a team that values integrity, collaboration, and growth, we'd love to hear from you. Apply now and take the first step toward becoming part of the Best Automatic Sprinkler Corporation family.

If you're ready to take the next step in your Fire Protection career and contribute to a dynamic team, we'd love to hear from you!