Administrative Assistant

Key responsibilities:

• Data entry
• Communicate with customers, Installers, and subcontractors via email and/or phone
• Follow-up calls to verify if the work site is ready
• Take down calls for estimates and communicate with the sales staff
• Verify jobsite and any missing information for daily sales/service/purchase orders
• Open and maintain detailed notes on customer accounts
• Navigate clients' websites for job specifications and status updates
• Scanning, attaching documents

Role requirements:

• 1-2 years of admin experience
• Fluent English/Spanish language skills are a plus
• Knowledge of Microsoft Office products, including Word, Excel, and Outlook
• Excellent communication and interpersonal skills
• Ability to prioritize, multitask, and manage time efficiently
• Knowledge of customer service ethics, principles, and procedures

Pay Range: $17.00 - $19.00 per hour, depending on experience.

Schedule: Monday-Friday

Physical demands:

This position is primarily sedentary and performed in a professional office environment. The employee must be able to remain seated for prolonged periods, operate a computer and other office equipment, and perform repetitive motions such as typing and mouse use. The role may occasionally require standing, walking, bending, and lifting light office supplies up to 15 pounds. The employee must have sufficient visual acuity to read printed materials and electronic displays, and sufficient hearing and speech ability to communicate effectively in person and by phone.

Benefits:

• Competitive hourly wage
• Medical, dental, and vision coverage
• Company Paid Life Insurance
• IBP Foundation
• Scholarship opportunities
• Paid vacation and holidays
• Employee Financial Assistance Program
• Opportunities for growth and advancement.
• 401(k) matching
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance

Installed Building Products is the premier installation contractor for insulation in residential and commercial buildings, with over 10,000 employees serving more than 250 locations nationwide. Our commitment to quality and dedication to providing unparalleled service every day is shared by every IBP employee, from our branches across the country to our regional offices and our corporate office in Columbus, Ohio.