Administrative Assistant - Therapy/DM Administration - FT DAYS

QUALIFICATIONS 

:Ability to type 45 wpm; experience in medical terminology, proficiency in computer skills and word processing; correct spelling and English grammar usage; detail and process oriented one (1) year secretarial or related field experience; and ability to maintain strict confidentiality.

Preferred:Medical Terminology, scheduling and secretary experience.

TYPICAL PHYSICAL/MENTAL DEMANDS

Must be able to work independently as well as with co-workers and clients. Must be able to prioritize work demands and organize time efficiently. Must be able to deal effectively with stress of deadlines and frequent to constant interruptions.

Physical: Light physical demand level - be able to lift 25 pounds to assist in basic patient care and/or to assist with office supplies utilizing proper body mechanics. Able to stand, walk, and sit frequently. Possesses adequate reaction time to respond quickly to unexpected patient care situations.

ESSENTIAL JOB FUNCTIONS

Outpatient Administrative Assistant – back office for multiple outpatient clinics:

• Screens and manages outpatient rehabilitation referral work queues for appropriateness and readiness for scheduling.
• Verify patient benefits for physical, occupational and speech therapy.
• Compiles and completes routine reports, collates information and prepares for the lead team.
• Recognizes trends in workflow issues and informs and trouble shoots solutions with leadership staff.

Front Office Secretary:

• Checks patients into E.HR per hospital guidelines.
• Provides front desk reception duties, involving leadership when a situation has the potential to escalate. Involves clinical staff, as appropriate for technical questions.
• Schedules outpatient appointments per department workflows.
• Registers patient accounts and audits/monitors information for accuracy and to ensure proper billing.
• Creates and manages patient charts per the regulatory requirements to maintain records.
• Scans per department policy.
• Provides occasional aide support.
• Performs all job functions in a timely, efficient and effective manner as a part of a team.

MARGINAL JOB FUNCTIONS

• Performs other duties as assigned.