Administrative Clerk

Quadel is the visionary leader in providing program management, consulting and training solutions to the affordable housing industry.

This role requires strong organizational skills, keen attention to detail, and the ability to effectively manage multiple tasks in a fast-paced office environment. Prior experience with affordable housing programs or property management systems is preferred.

• Provide general clerical and administrative support to the inspection team, including data entry, filing, document preparation, and mail distribution.
• Coordinate and schedule inspections by maintaining calendars, confirming appointments, and managing rescheduling requests.
• Maintain and update inspection schedules, customer records, and related information using property management and office software systems (e.g., Emphasys Elite, SmartSheet).
• Prepare and draft routine correspondence, including appointment letters, inspection packets, and meeting materials.
• Answer incoming phone calls, respond to email inquiries, and direct messages to the appropriate staff members.
• Maintain accurate records and ensure timely documentation of inspection activities and program-related information.
• Collaborate with internal departments to ensure inspections and related administrative processes are completed accurately and within required timeframes.
• Provide professional and responsive customer service, addressing inquiries and concerns related to inspections and scheduling.
• Assist with various administrative tasks, including invoice processing, office supply ordering, and file maintenance, in accordance with established procedures.
• Support special projects and initiatives related to inspections and administrative operations, as assigned.
• Perform other clerical duties as assigned by supervisory staff.

• A high school diploma or equivalent is required. 
• One year of related experience is preferred. Familiarity within the affordable housing industry is a plus.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook) is required.
• Experience with Elite a plus.

• Occasionally required to stand.
• Occasionally required to walk.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Occasionally/required to lift/push/carry items less than 25 pounds/ up to 25 pounds/ up to 50 pounds/ more than 50 pounds.
• This description outlines the general content and requirements associated with the performance of this role. It should not be interpreted as an exhaustive list of duties, responsibilities, or physical demands.

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