Administrative Information Specialist

KMRG, LLCArlington, VA

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Job Description

ROLEWe are seeking an Administrative Information Specialist to support the U.S. Trade and Development Agency’s (USTDA) Information Resource Center (IRC) in Arlington, VA. In this role, you will provide records, information, and administrative support that ensures agency files, systems, and correspondence are accurate, accessible, and maintained in compliance with federal requirements.This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.Apply today!RESPONSIBILITIES

Maintain and update the IRC Document Flow Process Map and assess process efficiencies
Support staff in identifying and implementing improvements to Agency document flow
Coordinate staff onboarding and offboarding, including office setup, directories, supply inventory, and documentation
Deliver training to staff on IRC functions, responsibilities, and Agency business processes
Compile and review records disposition data for USTDA’s annual Records Management Self-Assessment
Draft responses to National Archives and Records Administration (NARA) required reports for leadership approval
Address and route public inquiries received via website, phone, or email
Process internal and external requests for project or Agency reports
Track the circulation and checkout of project reports
Gather and distribute participant lists from Agency events
Issue agency-wide daily personnel status notifications

REQUIRED EXPERIENCE

At least 5 years of administrative management or relevant work experience
Experience creating and implementing organizational or administrative management policies and procedures
Experience evaluating program effectiveness and recommending improvements
Experience providing training and technical assistance to staff
Experience in information and records management
Experience supporting staff onboarding and offboarding processes

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

Skilled in using Microsoft Office (e.g., Outlook, Teams, Word, PowerPoint, and Excel)
Proficient in records and data entry systems (e.g., SharePoint, TDAMIS, or similar)
Ability to respond flexibly and to provide rapid assistance in a time-sensitive environment
Ability to manage multiple tasks, prioritize work, and meet deadlines
Ability to identify and resolve complex problems
Excellent written and verbal communication skills
Strong organizational and customer service skills

EDUCATION

College degree in business or information management required
Related certifications preferred

LOCATION

Arlington, VA 22209

TELEWORK

Not eligible for telework

CLEARANCE

U.S. citizenship is required as it supports the U.S. federal government
Active or ability to obtain and maintain a secret security clearance

CLIENT

U.S. Department of State (DoS)

TRAVEL

Travel not required

WORK HOURS

Full-time, 40 hours per week, Monday–Friday

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — Nonexempt

RELOCATION

Not eligible for relocation benefits

KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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