Administrative/Marketing Assistant

Administrative/Marketing Assistant

Essential Duties and Responsibilities

• Provide sales support to walk in and phone customers.

• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.

•Oversee service and installation schedules, jobs, and resources for Field Supervisor

• Create and process orders in a timely manner, process requests for rush orders, change orders and review pending orders and customer requests to ensure customer satisfaction.

• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.

• Work effectively with other team members.

• Build and maintain relationships with new and repeat customers

• Maintain records of all sales leads and/or customers

• Educate customers on how products and services can benefit them

• Maintain self-education on brands and products we sell

Core Competencies

• Communication proficiency

• Customer/client focus

• Results driven

• Self-starter

• Strong interpersonal skills

• Detail oriented

• Networking skills

Required Education and Experience

• Strong attention to detail.

• Problem solver.

• Proficiency in the use of Microsoft Office and Excel.

• Effective communication skills, both written and oral.

Schedule:

• Monday to Friday 9am- 6pm

Education:

• High school or equivalent (Preferred)

Experience:

• Will Train

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Job Type: Full-time

Salary: $20-25 per hour, depending on experience