Administrative Services Manager

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Job Posting Title:

Administrative Services Manager

Position Type:

Professional / Unclassified

Department:

LSUAM AA - SA - H&WB - SHC - Operations (Mitzi Trentacoste (00078129))

Work Location:

Student Health Center (C&l Infirmary) Building

Pay Grade:

Professional

Job Description:

Reporting to the Senior Associate Director of Operations, the Administrative Services Manager for the Student Health Center (SHC) is a key member of the central office staff, serves as the Human Resource Originator and Student Employment Partner, and provides high-level administrative support for the Student Health Center.

GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE:

• Coordinates all searches for the hiring of new employees in the Student Health Center from start to completion
• Works with the divisional Human Resource Analyst to manage all human resources processes for the department
• Provides administrative support for the Executive Director, Senior Associate Director, and the leadership functions of all units
• Supports all quality improvement functions

OPPORTUNITIES FOR LEADERSHIP:

Refine and improve search and hiring processes

The Administrative Services Manager will implement hiring and search processes developed by the Division of Student Affairs. The Administrative Services Manager will improve internal processes, updating job descriptions, screening potential candidates, creating a candidate-centric experience, and serving as the primary point of contact for applicants.

Cultivate strategic relationships

LSU is a highly relational place. The Administrative Services Manager will cultivate strategic relationships with key staff within the department and the Division of Student Affairs. In strengthening these relationships, there is an opportunity to improve communication and the overall work environment and to facilitate better and more consistent processes.

ATTRIBUTES OF THE SUCCESSFUL CANDIDATE:

• Functions as a collegial team player who actively builds authentic and mutually-beneficial relationships, who is able to answer the same question multiple times with a smile, and who maintains a good attitude
• Thrives in a fast-paced work environment where responsibilities are consistent but the challenges faced are ever-changing
• Solves problems at the lowest level possible
• Maintains attention to detail, is organized, and consistent
• Communicates effectively with a wide-range of constituents in-person and in writing

ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES:

Three priorities guide our work in the Division of Student Affairs. Foremost, we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care, relevance, polish, and attention to detail. We work to ensure every space, place, and staff-to-student interaction communicates a sense of home to students. Finally, we design programs, services, events, and experiences with everyone in mind.

RESPONSIBILITIES:

Administrative- 45%

Provides high-level administrative leadership support and oversight for strategic initiatives within the Student Health Center. Manages complex calendar priorities, executive communication, and internal coordination on behalf of senior leadership. Establishes administrative process for document management, records retention, and communication protocols to enhance operational clarity and improve organizational responsiveness. Exercises discretion in managing confidential and sensitive matters. Supports executive-led advanced-level projects and logistics.

Human Resources- 40%

Provides oversight of all human resource operations across all departments of the Student Health Center as the primary Human Resource Originator and Student Employment Partner, working closely with divisional HR Analyst and HRM talent and compensation partners. Serves as the search administrator responsible for high-impact recruiting and search coordination, including position advertisement, candidate communication and screening, virtual, and on-campus interview logistics. Oversee the onboarding program with Our Lady of the Lake Health, LSU Health, and SHC Quality Improvement & Compliance Manager to ensure a seamless experience.

Quality Control- 10%

Establishes and enforces quality standards in every aspect of human resources and administrative outputs, including administrative tasks, customer services, and communication. Ensures compliance with institutional policies, accreditation, labor regulations, partnership policies, and confidentiality. Serves as a point of escalation for sensitive personnel matters and collaborates with HRM and senior leadership to resolve them appropriately.

Other Duties as Assigned- 5%

Performs other duties as assigned by the Executive Director, Senior Associate Director, and other senior leadership. This includes but is not limited to efforts that support broad division/institution efforts, including engaging in in-service opportunities for the division, and other special projects.

MINIMUM QUALIFICATIONS:

• Bachelor's degree
• Three years of experience directly related to human resources, facility management and/or administrative support services.
• LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply -- a degree is not required as long as the candidate meets the required years of experience specified in the job description.

DESIRED QUALIFICATIONS:

• Bachelor's degree
• Five years of experience directly related to human resources, facility management and/or administrative support services.
• Experience with LSU systems and processes.
• Experience in the college student services area.

ADDITIONAL REQUIREMENTS/EXPECTATIONS:

Due to the nature of the position and/or position responsibilities, this position shall be subject to drug/alcohol testing in accordance with University Policy Statement 67.

In accordance with University Policy Statement 18, this position is considered essential and may be required to report or stay on campus in the event of an emergency or closure.

May be required to work occasional nights and weekends.

NOMINATIONS, APPLICATIONS, AND INQUIRIES:

Applications will be accepted online on the LSU Careers website. Please direct all nominations and inquiries for the position to Mitzi Trentacoste, Senior Associate Director for Operations, mitzi1@lsu.edu, 225-578-5719. The search committee will begin reviewing applications immediately and will continue to accept applications and nominations until the position is filled. Requested application materials include a letter of interest or cover letter; resume or curriculum vitae; and the names, telephone numbers, and e-mail addresses of at least three professional references. All applications, nominations, and inquiries will remain confidential. Salary will be competitive and commensurate with qualifications. An offer of employment is contingent on a satisfactory pre-employment background check and drug screen.

Additional Job Description:

Special Instructions:

Requested application materials include a letter of interest or cover letter; resume or curriculum vitae; and the names, telephone numbers, and e-mail addresses of at least three professional references. For questions or concerns regarding the status of your application or salary ranges, please contact Mitzi Trentacoste at 225-578-5719.

Posting Date:

October 29, 2025

Closing Date (Open Until Filled if No Date Specified):

January 26, 2026

Additional Position Information:

Background Check- An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits- LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

Y

LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university's ability to employ individuals in certain positions.

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.