Administrative Staff Supervisor - Public Records & Request Management Section

Posting Date

10/02/25

Application Deadline

10/09/25

Pay Range

MIN - MID - MAX$23.00 - $29.50 - $36.00

Job Type

Unclassified

Department

Sheriff

About the Position

The Administrative Staff Supervisor supervises Legal Liaisons and administrative staff, trains personnel on MCSO programs and software and as they transition from various training posts, schedules off-site and mandatory training courses, performs quality control review and approval of subordinate work product, and completes monthly and quarterly reports to the Court Implementation Division. This position acts as a liaison between the public and MCSO divisions regarding requests for records and is responsible for reviewing public records, requests, summons, complaints, and subpoenas, as well as requests from Maricopa County counsel, various County departments, and contracted attorneys assigned to represent MCSO in legal action.

About the Maricopa County Sheriff's Office:

Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community?  We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel.  The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency where we come together as a team to support and provide public safety. 

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education

• High school diploma or GED.

Experience

• Three (3) years of experience with progressively responsible administrative experience, to include one year of experience managing public records and requests in a law enforcement setting.

OR

Combined education and experience qualifications

• Other combinations of post-secondary education and experience may substitute for the minimum qualifications on a year-for-year basis.

Other requirements

• Obtain Terminal Operator Certification (TOC) within one (1) month of hire; with renewal required every two (2) years.

• Must possess a valid Arizona driver’s license or ability to obtain by the time of hire.

• Training that may be provided on-the-job: FEMA NIMS – IS100 and 700; Safety; Payroll; PREA.

• Prior to hiring, the Sheriff's Office requires that all candidates pass a background review.

Our Preferred Candidate has

• Experience in a supervisory or lead capacity.

• Experience managing public records requests and litigation hold/document preservation matters.

• Knowledge of the Maricopa County Sheriff's Office administrative and/or jail system policies and procedures.

• Advanced proficiency with Microsoft 365 and Adobe Acrobat Professional.

• Video redaction experience using Adobe Premiere, Axon redaction tools, or similar redaction software.

Compensation is more than a salary with MCSO:

• Growth and stability since 1871

• Choice of three medical plans – starting as low as $70/month

• Holidays – 10/year + 1 personal day

• Enrollment in Arizona State Retirement System

• Paid sick and parental leaves (birth/adoption)

• 10% discount at KinderCare facilities in the Valley and upcoming MCKids Club to serve County employees and their families exclusively

• MCSO Mentoring program to provide personal and professional growth opportunities for all employees

• Access to free County gyms

• Learn more at Benefits Overview

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Trains, evaluates, and supervises personnel assigned to area of responsibility, with additional focus on newly hired or newly transferred employees and administrative staff.

• Analyzes and quantifies various processes and procedures; implements procedural changes to improve the overall effectiveness and productivity of administrative staff.

• Administers programs and processes that are specific to the Public Records and Request Management Section.

• Develops, organizes, and presents training programs and reference materials for MCSO employees.

• Accesses databases used by the Public Records and Request Management Section, various computer software programs, and Microsoft 365.

• Responds to inquiries regarding operations, policies, procedures, and office functions within area of responsibility.

• Reviews and responds to inmate requests and grievances.

• Researches, obtains, redacts, and duplicates MCSO records responsive to legal requests.

• Performs monthly and quarterly reviews and completes reports regarding document preservation and production.

• Provides training for staff regarding computer programs and procedural changes.

• Prepares employee performance notes and mentors Legal Liaison personnel.

• Attends and participates in staff meetings with superiors; conduct staff meetings with subordinates.

• Coordinates, conducts, or implements assignments and special projects as assigned by supervisor or Command Staff.

• Provides testimony in court regarding the records produced by the Public Records and Request Management Section.

• Provides customer service via telephone, email, in person, and in written documentation.

• Maintains good attendance to perform tasks as scheduled and/or assigned by the supervisor.

Working Conditions

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages.

Work occurs primarily indoors. May travel to and from job related locations during a scheduled workday, subject to County policies regarding use of County vehicles and/or private vehicles used on County business. Position requires ethical conduct and a professional demeanor.

Work environment

• Indoors

• Rarely outdoors, in temperatures above 90 degrees or below 40 degrees

• Frequent bright lighting

• Occasional use of stairs and ladders

Physical environment

Sitting, standing, walking

• Driving a vehicle

• Speaking, hearing, seeing, reading

• Distinguishing colors

• Bending, kneeling, reaching, twisting

• Climbing, crawling, crouching, balancing

• Lifting floor to waist thirty (30) pounds

• Lifting waist to shoulder of thirty (30) pounds

• Lifting shoulder to overhead of thirty (30) pounds

• Carrying a weight of thirty (30) pounds for a distance of 100 feet

• Pushing/pulling a weight of thirty (30) pounds for a distance of 100 feet

Social environment

• Traumatic subject matter

• Interruptions, time pressures

• Handling multiple or complicated tasks, frequently changing tasks, unscheduled tasks

• High volume of work

• Accuracy

• Decision making

• Concentration/vigilance

• Teamwork

• Working in close physical proximity with others

• Frequent public contact

• Conditions may rarely include isolation, overtime/rotating shift (upon approval)

Knowledge, Skills, and Abilities

Knowledge of

• Legal terminology, principles, and procedures.

• Arizona Rules of Evidence, Arizona Rules of Civil Procedure regarding rules governing discovery, Arizona Public Records Law, and other legal resources released according to Office Policy and public records procedures.

• Microsoft 365, intermediate to advanced level.

Skill in

• Communicating effectively in verbal and written formats as appropriate for the needs of the audience.

• Preparing detailed correspondence for internal and external audiences.

• Applying exceptional time management and organization to tasks.

Ability to

• Provide exemplary levels of customer service.

• Establish and maintain effective working relationships with all levels in the organization.

• Handle multiple priorities simultaneously.

• Mentor and supervise staff.

• Apply strong problem resolution to situations and work independently.

SELECTION PROCEDURE:

The hiring authority will select the successful candidate based on departmental needs.All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation.  A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County.  These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.Typically, successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!