Admissions & Reservation Attendant $17/hr

WonderWorksOrlando, FL

$17+ / hour

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Job Description

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.WonderWorksOrlando is looking for an Admissions & Reservations Attendant to join our team! Our Admissions & Reservations Attendants are the first to interact with our guests as they welcome them into the adventure of the upside-down building. Admissions & Reservations Attendants are an intrinsic part of positive ticket sale interactions including sharing valuable information with guests, setting the tone for the WONDERful experiences they have in store for them inside the attraction!

Full Time hours: Weekly Pay Every Friday! $17/hour
Paid Time Off
Access to Medical, Dental, Visions, Disability, Life, an 401K options

Responsibilities:

Greet, welcome, and interact with all guests as they enter and exit the attraction
Answer guest questions and offer assistance in a friendly manner that provides exceptional customer service.
Upsell guests on additional services offered at the point of sale including combo tickets, souvenir books, and ticketed shows if applicableAnswers incoming calls in a timely manner with a friendly tone using the designated greeting
Provides up-to-date general information to callers including but not limited to driving directions, pricing, specialty events, and questions about the facility
Performs clerical duties, such as typing, proofreading, copying, faxing, filing, sending and sorting mail
Provide support to the Sales and Administration team by putting together marketing packets, swag bags, new hire welcome folders, etc.
Accepts and makes reservations for WonderWorks and the Outta Control Magic Dinner Show
Processes donation requests and lost and found items in a timely manner.
Performs other duties as assigned

Qualifications:

Ability to stand, sit, walk, use hands and/or fingers to operate register, and lift and/or move up to 25 pounds
Excellent communication skills, customer service skills, and attention to detail
Our ideal candidate will be able to work any shift including nights, weekends, holidays, and weather conditions
Previous themed entertainment and sales experience is preferred

Job Types: Full-timeWonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. On-the-job training is provided upon joining. Regular attendance is required.The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!

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