Lutheran Social Services of Wisconsin and Upper Michigan Inc logo

Adult Residential Support Professional - Full Time 1St Shift

Lutheran Social Services of Wisconsin and Upper Michigan IncEau Claire, WI

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Job Description

Adult Residential Support Professional

Full Time, 7am-3pm Monday-Friday | Lutheran Social Services (LSS)

Lutheran Social Services is seeking a dedicated Adult Residential Support Professional to join our team at Fahrmen Team, a 42-bed adult residential treatment facility. Fahrmen Center provides inpatient addiction services for both men and women, as well as restorative justice programming for individuals involved with correctional systems.

Position Overview

Under supervision, this role involves providing care, services, and treatment to clients in our Addictions and Restorative Justice (ARJ) programs. Clients may present with substance use disorders and/or criminogenic risk factors, requiring responsive and compassionate support.

Key Responsibilities

(This list is not exhaustive; additional duties may be assigned as needed.)

  • Collect urine specimens and administer breathalyzer tests

  • Support, interact with, and monitor residents while serving as a positive role model

  • Document resident behaviors and maintain accurate records and reports

  • Perform general housekeeping and cleaning tasks

  • Organize and distribute clothing, bedding, and supplies

  • Monitor or administer medications per program policies

  • Share client status updates with external partners while maintaining confidentiality

  • Identify and respond appropriately to emergencies or crises

  • Support residents in achieving treatment plan goals

  • Work independently and problem-solve effectively

  • Attend staff meetings and participate in required trainings

  • Assist with meal preparation, grocery shopping, and life skills development

  • Transport residents to appointments, meetings, and activities

  • Lead educational group activities within program guidelines

  • Provide basic first aid when necessary

  • Perform other duties as assigned

Perks & Benefits

  • Mileage reimbursement

  • Paid Time Off (PTO)

  • 403B retirement contribution option

  • Annual raises prioritized for employees

  • Employee Assistance Program (EAP)

  • Service awards and recognition

Education & Experience

  • High School Diploma or GED required

  • Related experience or college credits in social work, human services, psychology, or similar fields may be required depending on contract needs

  • Prior experience in a similar role preferred

  • Strong reading, writing, math, and problem-solving skills

  • Ability to follow direction, maintain professional boundaries, and work collaboratively with patience, flexibility, and self-control

Certificates, Licenses & Registrations

  • Valid driver's license preferred

  • Must meet LSS auto insurance requirements and pass a satisfactory Motor Vehicle Record (MVR) check

  • DHS 83 training (Fire Safety, First Aid, Choking Procedures, Standard Precautions, Medication Administration) preferred; required after hire

Skills

  • Strong verbal and written communication skills

  • Basic computer proficiency for timecards, email, HRIS, EHR systems, and online training

Physical Demands & Work Environment

  • Frequent standing, bending, stooping, crouching, kneeling, stair use, and walking

  • Work primarily in a community-based residential setting

  • Exposure to outdoor conditions while supervising resident activities, assisting with snow removal, or yard care

  • Moderate noise level in the work environment

Travel

  • Day travel required up to 25-50%, depending on role responsibilities

Lutheran Social Services is an Equal Opportunity Employer (EOE).

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