Advancement Services and Donor Relations Coordinator

Position SummaryThe Advancement Services and Donor Relations Coordinator plays a critical role within theOffice of Institutional Advancement at Talladega College. This position supports the VicePresident for Institutional Advancement in ensuring the accuracy, integrity, and efficiency ofadvancement operations, including database management, donor relations, gift processing,reporting, and system administration. The Coordinator will work collaboratively across theInstitutional Advancement team to strengthen donor stewardship, enhance data-driven decision-making, and support the College’s philanthropic and engagement goals.Key Responsibilities1. Database Management & Data Integrity Maintain, update, and audit the advancement database to ensure accurate constituentrecords for alumni, donors, corporations, and friends of the College. Conduct regular data integrity reviews and implement best practices for data qualitycontrol and record maintenance. Assist with staff training on data management policies, procedures, and databasefunctionality. Support prospect management by generating reports, profiles, and tracking donorengagement trends.2. Gift Processing & Reporting Manage the daily processing of charitable gifts, pledges, and payments in accordancewith College policies and industry standards. Prepare, reconcile, and distribute daily and monthly gift reports to the Business andFinance Office and other stakeholders. Generate customized fundraising reports, campaign summaries, and quarterlyadvancement reports for leadership and the Board of Trustees. Ensure compliance with IRS regulations and CASE standards related to gift processingand receipting.3. Donor Relations & Stewardship Coordinate timely and personalized acknowledgment of all gifts and pledges. Support donor stewardship activities, including impact reports, recognition events, andcommunication materials. Maintain online giving platforms, ensuring accurate donor pages and giving designations. Compile and maintain biographical and statistical data to support donor segmentation andstewardship strategies.4. Operational & Administrative Support Assist in managing the budget and fiscal records for the Office of InstitutionalAdvancement. Contribute to the development and implementation of departmental goals, policies, andoperating procedures. Maintain and update manuals documenting advancement services and stewardshipprotocols. Provide administrative support for audits, compliance reviews, and special projects.5. Technology & Systems Management Assist in the administration and optimization of advancement software systems, includingbut not limited to: Raiser’s Edge/NXT, AlumniFinder, ImportOmatic, MailChimp, andMarketing Cloud. Support system integrations and ensure alignment between advancement data systemsand other College platforms. Research and recommend emerging technologies that enhance fundraising, engagement,and operational efficiency.6. Collaboration & Communication Partner with colleagues across Institutional Advancement, Business and Finance, andCommunications to support donor engagement and reporting. Serve as a point of contact for internal and external stakeholders regarding donorinformation and gift processing. Maintain a professional, customer-focused approach when interacting with donors,alumni, and College partners. Effectively manage multiple tasks, projects, and deadlines while maintaining highaccuracy and attention to detail.7. Other Duties Perform additional responsibilities as assigned by the Vice President for InstitutionalAdvancement.QualificationsRequired: Bachelor’s degree or equivalent experience. At least 1-3 years of experience in a higher education setting or relevant professionalexperience. Proficiency in database management and software applications, including MS Word,PowerPoint, Excel, and email systems. Strong organizational, communication, and interpersonal skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Experience with data analysis and report generation. Ability to maintain confidentiality and handle sensitive information with discretion. Preferred: Experience in a fundraising environment, preferably within higher education. Familiarity with CRM fundraising/marketing software. Advanced skills in Excel, including the use of Pivot Tables and Formulas. Knowledge of HBCU environments and fundraising practices.

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