Adventureland Park - Bar Management Intern

Supervisory Duties:

• Supervise the daily operations of thebar and alcohol serving facilities, along withany other assigned departments

• Lead by example, attitude, and as a representation ofAdventureland'score values

• Act as an approachable mentor and coach to all assignedhosts

• Becomeknowledgeable ofperforming the essential duties of allassigned F&Bpositions and backfill thesepositions when needed

• Participate inall aspects of supervision of assignedhosts, includinghiring,orientation, training, performance coaching, and discipline.

• Ensure that all requiredmealand other breaks are being givenin accordance withIowalaw

• Assistwith team scheduling and timekeeping activities

Departmental Duties:

• Oversee multiple bar venues, working closely with local supervisors and other F&Bhoststo ensure profitable and compliant operation

• Learn and lead the operations of one or moreF&Bareas anddemonstrateleadership to ensure successful operations

• Lead and complete special projects to improve process and operational efficiencies

• Ensure regulatory compliance and process enforcement, including Labor Department regulations andmaintainingall alcohol serving and safety practices 

• Plan and execute one of Iowa’s largest Oktoberfest celebrations with over 5K attendees 

• Coordinate with cabana management, inventory management, and operations managementto ensure a smooth operation

• Work directly withF&Bleadership in the planning, execution, and documentation ofweeklyconcertorspecial events

• Ensure that all alcohol serving procedures and protocols are consistently being followed

• Ensureoptimumoperations of point-of-sale programming 

• Ensure consistency in recipes and service

• Complete all state and internal regulatory documentationrelated to assigned operations

• Assistwith product ordering, stocking, rotation, and maintenance of inventory levels 

• Identifynew opportunities for improving sales, marketing, and operating efficiency 

• Collaborate with supervisors and department managers toaccomplishtasks  

• Handles and resolves escalated guest concerns and criticisms with a positive attitude todeescalate.

• Participate in social activities with international college students

• All other duties as assigned by leadership

Education and Experience:

• Recent graduate or at least 2+ years undergraduate study in Supply Chain, Hospitality, Business Management, Event Management, or a related major.

• 1+ years ofpreviouswork experience, preferably in a related role

• Must be Bartender/Server Certified (TIPS, RAMP, I-PACT, or similar) orbecome sowithin30 daysof hire, when required by state and local guidelines.

Language:Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:  

• Must be atleast 18years of age tocomplywithIowaChild Labor Laws

• Ability to work flexible schedule, including evenings, weekends, and holidays,andopen to close

• Ability to lead and motivate assigned teams of F&Bhosts

• Must be able to roll-up sleeves andassistwithresponsibleF&B-related positions to ensure continuous andprofitableoperation

• Mustpossessexceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

• Must be ableto speak with guests directly whenother F&Bleadershipis not present

• Ability and willingness to abide by all state and local regulations as they relate to alcoholic beverages

• Must be proficient in Microsoft Excel, Word, and Power Point.

• Ability to handle high-pressure situations, meet the demands of constantdeadlinesand coordinate multiple priorities in a dynamic environment.

• Ability to follow direction, multi-task, and work as part of a team as well as independently

• Mustpossessstrongwritten and verbal communication skills

• Mustpossessstrong attention to detail and problem-solving abilities

• Previousexperience with Point of Sale (POS) technology and PCI compliance a plus

Physical Requirements:

• Ability to stand, walk, and remain on feet for majority of the workday

• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders

• Ability to remain sedentary for extended periods of time, while using a computeror POS equipment

• Ability to withstand heat and humidity from thefood preparation equipment

• Ability to carry, push, pull, lift, and hold objects weighing 30 poundsor more

Working Conditions:

• This role will be basedinone or more food stall and/or restaurant locationsthroughout thetheme park and waterpark, with exposureto both indoor and outdoor environments

• Subject to frequent interruptions and requests that may require reprioritization of activities

• Frequent exposure tothe variableoutside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice,and other weather conditions

• Subject to constant repetitive motion, high noise levels, andheavily populated environments