ag customer service & sales
Stillwater MillingCLAREMORE, OK
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Job Description
· Answer incoming calls, emails, and inquiries from farmers, ranchers, feed dealers, and other customers regarding product availability, pricing, and orders· Process customer orders for various feed products including livestock feed, poultry feed, specialty mixes, and nutritional supplements· Provide product information and recommendations based on customer needs, animal types, and feeding programs· Schedule and coordinate feed deliveries with the warehouse and logistics team· Handle customer complaints and resolve issues related to orders, deliveries, product quality, or billing· Maintain accurate records of customer interactions, orders, and special requests in the database or order management system· Communicate with production and inventory teams about product availability and backorders· Generate quotes and invoices for customers· Coordinate with sales representatives regarding customer accounts and special pricing arrangements· Provide information about feed formulations, ingredients, and nutritional specifications when requested· Process returns or exchanges according to company policy· Monitor delivery schedules and proactively communicate any delays to affected customers· Assist walk-in customers at the facility counter with product selection and purchases· Maintain knowledge of seasonal demands and help manage customer expectations during peak times Provide information about fertilizer formulations, ingredients, and nutritional specifications when requested
Qualifications--Bachelors degree in agribusiness preferred but not required, 3 plus years of agriculture experience is required. - must be available to work SaturdaysPowered by JazzHR
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.