Agency Compensation Consultant

At EMC, we're all about working together to make an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts-always supporting each other to do our best work. Join us, and let's improve lives together.

This position is eligible to work from home anywhere in the United States

Serves as a high level technical resource on agency compensation programs. Responsible for designing, implementing, and maintaining competitive compensation and incentive plans for agency distribution, ensuring strict compliance with all agency compensation contracts, agreements, and regulatory requirements. Provides regular analysis of compensation programs, including agent tiering strategies, to ensure alignment with EMC's business objectives. Acts as a key partner to regional and field leadership, including Sales Directors and RVPs, delivering insights, training, and guidance to support strategic execution. Leads the administration and optimization of distribution and compensation management systems, ensuring accuracy, efficiency, and alignment with enterprise goals. Collaborates across departments to improve workflows, support decision-making, and drive continuous improvement in compensation strategy and execution

Essential Functions:

• Gathers agency compensation data from internal systems, market surveys and agency performance metrics.

• Audits data for accuracy, completeness and consistency across platforms, and resolves discrepancies in compensation records and ensures system integrity.

• Analyzes agency performance metrics to identify compensation trends and outliers.

• Evaluates effectiveness of current compensation models using Key Performance Indicators such as payout ratios, growth and retention.

• Builds and refines agency compensation models, in partnership with Distribution and Compensation Management (DCM) platform partners, to simulate payout scenarios and forecast financial impact.

• Assesses competitiveness and alignment with business goals as well as reflects risk-adjusted returns.

• Leads and coordinates the launch of new or revised compensation programs across field teams.

• Ensures systems, tools, and workflows are configured to support compensation structures

• Develops training materials to conduct sessions for field staff on compensation mechanics.

• Creates FAQs, guides and toolkits to support ongoing understanding and adoption

• Serves as a liaison between field teams and corporate functions to resolve contract-related issues and ensure timely execution of agreements.

• Monitors feedback channels to identify recurring pain points and recommend solutions.

• Provides ongoing advisory services to field leadership on compensation-related decisions.

• Sets up dashboards and reporting tools to track compensation effectiveness and usage.

• Monitors KPIs and flags anomalies or unintended outcomes for further analysis and adjustment.

• Recommends updates to compensation plans based on performance data and market shifts.

• Consults with leadership and cross-functional teams to align compensation strategies with company-wide goals, market trends, and performance outcomes.

• Serves as the go-to resource for field and corporate teams on compensation-related questions, ensuring consistent interpretation and application of policies

• Provides subject matter expertise and training on compensation design, including incentive structures, agent segmentation, and tiering strategies.

• Advises on compensation implications of new agency programs, distribution models, or strategic shifts in the field

• Ensures all agency compensation programs and agreements comply with state and federal regulations, including EMC's internal systems.

• Collaborates with Legal and Compliance to address regulatory changes and mitigate risk.

• Develops and maintains documentation of agency compensation policies, procedures, and compliance protocols to support transparency and audit readiness.

• Drives continuous improvement by identifying EMC opportunities to enhance compensation programs, tools, and communication strategies.

• Attends industry workshops, webinars, and conferences on agency compensation trends and regulatory updates.

Education & Experience:

• Bachelor's degree preferably in finance, business or marketing, or equivalent relevant experience

• Eight years of experience in Agency/Carrier compensation and/or sales program management

• Insurance designations, such as CPCU, AIDA, AAI, AIA or ARC preferred

Knowledge, Skills, & Abilities:

• Exceptional knowledge of the property and casualty insurance industry and independent agency operations

• Excellent verbal and written communication, including presentation abilities

• Excellent analytical, problem-solving, critical thinking, and organizational abilities

• Excellent interpersonal and leadership skills

• Excellent ability to build strong partnerships with business units to drive results

• Excellent ability to create, read, and interpret agency-company contracts and compensation agreements

• Excellent understanding of financial statements and commonly used financial acumen and business concepts

• Excellent with business intelligence software such as PowerBI and more

• Excellent ability to identify, adopt and implement innovative solutions

• Excellent ability to raise new ideas and challenge the status quo

• Strong Microsoft Office Suite skills

• Occasional travel: a valid driver's license with an acceptable motor vehicle report per company standards required if driving

The hiring salary range for this position will vary based on geographic location, falling within either of the following:

$92,670 - $128,045 or $102,443 - $140,845

A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.