Agent Office Manager

At Advanced Registered Agent Group, we don’t just hire for open roles—we hire for impact. If you’re exceptional at what you do and align with our core values—ownership, precision, clarity, and dependable service—we want to meet you.

ROLE:

As the Registered Agent Office Manager, you’ll take full ownership of our growing registered agent division, leading both operations and client service delivery across multiple states. This is not just an administrative role—it’s a high-trust leadership position where you will be responsible for ensuring compliance, driving service improvements, and preparing our team for growth.

You’ll work closely with the leadership team to elevate the quality, reliability, and reach of our services. From overseeing client renewals to tracking KPIs and expanding our internal systems, you’ll be a cornerstone of our mission to deliver outstanding business compliance support. If you’re an organized, dependable leader with experience in legal, administrative, or compliance environments, this role is built for you.

RESPONSIBILITIES:

Client Success & Compliance

• Manage ongoing client relationships, ensuring accurate and timely renewals
• Maintain compliance across all active accounts and jurisdictions
• Provide clear, professional communication on legal filings, deadlines, and updates

Operational Ownership

• Oversee the daily operations of our registered agent services across multiple states
• Track and report key performance metrics bi-monthly
• Assist with the setup and execution of legal filings and entity formations

Process Design & Team Growth

• Build and improve internal systems to streamline service delivery
• Recruit, train, and mentor team members as the department scales
• Partner with leadership to launch new service offerings and expand reach

Administrative Leadership

• Serve as the internal lead for all RA-related tasks, projects, and compliance
• Maintain accurate records and documentation for legal and operational review
• Own the standardization and refinement of client-facing workflows

RESULTS:

• Registered agent operations run smoothly and with full legal compliance
• Clients experience timely communication, renewal reminders, and accurate service delivery
• Department scales with new systems, personnel, and offerings
• KPIs are tracked and reported consistently to leadership
• Team members are hired, onboarded, and coached effectively
• Leadership is supported by a proactive, organized operator

Requirements

• 2–5 years experience in compliance, legal services, or administrative operations
• Proven ability to manage workflows, communicate professionally, and meet deadlines
• Strong organizational skills and attention to detail
• Experience using tools to track performance, automate tasks, and ensure compliance
• Self-directed, dependable, and motivated to take ownership
• Strong written and verbal communication skills
• Interest in team leadership and cross-functional collaboration

SCHEDULE:

• Full-time, Monday–Friday
• Onsite at our Sheridan, WY office

Benefits

• $55,000 base salary + Performance-based bonuses

• Paid time off
• Opportunities for professional development
• Leadership opportunity in a growing division
• Supportive, mission-driven team