Analyst, Strategic Partnerships

Who We Are

Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker's Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.

What We're Looking For

We're looking for a driven and curious individual to join our Central Support team as an Analyst, Strategic Partnerships. In this role, you'll help shape how we work with partners, improve internal processes, and support our fast-growing Strategic Partnerships team. You'll gain hands-on experience in project management, cross-functional collaboration, and change management.

Responsibilities:

Own Projects That Matter

• Track and manage partners change requests, ensuring smooth execution and clear communication across teams.
• Collaborate with internal stakeholders to meet timelines and deliverables, keeping things moving and aligned with goals.
• Communicate directly with partners to set expectations, resolve blockers, and keep everyone informed.

Build Better Processes

• Identify inefficiencies and help design smarter workflows that scale as we grow.
• Work with teams across the company to gather feedback, understand pain points, and co-create solutions.
• Launch initiatives that improve speed, quality, and the overall experience for our clients and partners.

Qualifications:

• 2+ years' experience in project coordination, operations, or relevant business functions
• Track record of implementing process improvements with quantifiable results
• Exceptional organizational skills with demonstrated ability to manage competing priorities
• Strong problem-solving mindset with a passion for continuous improvement
• Outstanding written and verbal communication skills, with great interpersonal abilities and a knack for relationship building

Preferred Skills:

• 2+ years' experience with data analysis, reporting, and business intelligence tools such as Jira, Confluence and/or CRMs
• Familiarity with project management tools or certifications (PMP certification is a plus)
• Knowledge of fintech/banking industry trends, challenges, and regulatory considerations
• Adaptability and resilience in a fast-paced, evolving business environment

#LI-KR1 #LI-Hybrid #LI-Onsite

Salary Range: $75,000.00 - $100,000.00

Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.