Analyst - Business Systems (Workday)

Job Category

Regular Management

FVTC Worksite

Appleton Main Campus

Hours Per Week

40

Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal Career Opportunities through the Internal Portal.

Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace.

Job Description Summary

This position is responsible for managing and optimizing the College’s Workday system within HR, Payroll, and Finance, ensuring its stability, implementing enhancements, and providing technical support to end users. This role involves collaborating with cross-functional teams, leading configuration efforts, and driving process improvements to meet the needs of stakeholders across the College.

Job Description

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position.  Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position.  Other duties may be required and assigned.

System Configuration & Enhancement:

• Analyze and redesign business processes and perform system configuration to maximize efficiencies, resolve issues, and meet business needs.
• Leverage a variety of tools (e.g. workflow, condition rules, calculated fields, custom validations, document generation, security, reporting, and notifications), understanding and applying each appropriately to reach the desired result.
• Proactively evaluate both new and existing Workday functionality to identify and drive process improvement, aligning enhancements with process gaps.
• Perform impact analysis, including organizing and leading meetings and communication with cross-functional stakeholders prior to implementing new functionality.
• Manage system enhancement projects through the full cycle, including research, information gathering, design, development, testing, implementation, and communication.
• Collaborate with internal and external resources, including consultants, vendors, and project teams, to support efficient execution of implementations, enhancements, and projects.

Issue Resolution and End User Support:

• Identify and assess issues within the Workday system, including root cause analysis.
• Research, troubleshoot, and test potential resolution options, including the use of creative solutions.
• Provide issue resolution recommendations to stakeholders and implement solutions.
• Provide consultation and technical support to HR and Finance team members and other employees on Workday functionality.
• Prioritize issues among several teams/end users’ needs and adapt quickly to pivot based on changing priorities.
• Create and maintain adequate end-user documentation, communication, and training for system changes, enhancements, and new implementations/upgrades.

Research & Knowledge Gathering:

• Serve as a subject matter expert on Workday capabilities within assigned Workday HCM, Payroll, and Finance modules, including Absence, Benefits, Compensation, Core HCM, Learning, Payroll, Performance Enablement, Recruiting/Talent Acquisition, Talent Optimization, Time Tracking, Financial Accounting, Grants Management, Expenses, Procurement, Adaptive Planning, Budget, and Banking & Settlement.
• Understand the touchpoints between various areas, including those within Workday HCM/Payroll, Workday Finance, Workday Student, and other integrated systems.
• Through a combination of training, research, and networking, maintain knowledge of current and upcoming system capabilities and explore how to best leverage them.
• Review release notes for weekly and bi-annual system updates to identify impacts, opportunities for enhancements, and testing and communication needs.

System Testing:

• Structure and develop test plans (e.g., test objectives, test cases, test data, and test scripts) for executing unit, end-to-end, regression, and/or acceptance testing.
• Identify internal and external resources to collaborate with during testing based on potential impacts of changes.
• Manage acceptance testing with business users, performing system configuration, reporting, and integration testing.
• Evaluate functionality, performance, and fit-for-use to ensure solutions meet business requirements and defined constraints are controlled.

Reporting and Data Analysis:

• Develop reports, dashboards, and analytics for functional areas and end users.
• Collaborate with College Reporting and Integrations teams on the development of college-wide reports and integrations, including design and testing.
• Perform ad-hoc data requests for employees, understanding the user requirements as well as the applicable fields and objects which meet these requirements.
• Gather, interpret, and report on data for state and federal reporting.
• Maintain data integrity by performing system and data audits.

Minimum Qualifications

Education and/or Experience Requirements:

• Bachelor’s Degree in Human Resources, Accounting/Finance, Business, Information Technology, or related field required
• Five or more years of recent related experience, to include:
  • Demonstrated system configuration experience and a working knowledge of system design and development techniques within Workday or an equivalent ERP system
  • Experience with HR/Payroll/Financial operations, preferably within Higher Education
  • Experience working and communicating effectively with HR, Finance, IT, vendors, consultants, and cross-functional colleagues across a diverse employee base.

Licenses, Certifications, and Other Requirements:

• Workday PRO Certification or equivalent training
• Strong research, critical thinking, and project management skills.
• Experience with project management software and tools.
• Proven analytical skills and ability to think strategically.

In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. 

Work Environment

• Work will be completed in a hybrid environment, both in person and virtually.
• Work is typically performed indoors in an office setting. 

Work environment may change based upon college needs.

Physical Requirements

• Sitting: Extended periods while working on computer systems and attending virtual meetings.
• Mobility: Occasional movement within office environment for meetings and collaboration.
• Lifting and Carrying: Ability to lift and carry items up to 20 pounds occasionally.
• Fine Motor Skills: Frequent use of hands and fingers for typing, mouse operation, and handling documents.
• Repetitive Motions: Regular typing and computer work requiring repetitive hand and wrist movements.
• Communication: Clear verbal and written communication required for interaction with staff and stakeholders.
• Vision: Ability to read screens, printed materials, and perform data analysis accurately.
• Cognitive/Analytical: Strong problem-solving and decision-making skills required for system oversight and troubleshooting.

EOE/ADA Statement

Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE).  In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time.  The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.

Additional Information

Starting Range: $71,300 - $83,900 per year.Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data.Note: Internal applicants'wagewill be based upon the applicable compensation guidelines.

At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid time off, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, Trilogy Salon & Spa, and more.

Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities.For questions regarding the College’s nondiscrimination policy, contact: Rayon Brown - rayon.brown6751@fvtc.edu (Affirmative Action), TitleIX@fvtc.edu (sex-based discrimination or harassment), or Dan Squires - daniel.squires3328@fvtc.edu (Disability related discrimination).